1269489
You'll need to sign in or create an account to connect with an expert.
Have you forgotten your password?
If you've forgotten your password, refer to the following TurboTax FAQ for assistance: Forgot your TurboTax Online User ID or password? - Community
If there is some other issue preventing you from getting into your return, please reply to this thread with a little more detail and we will assist you.
I cannot get back in my 2019 taxes to complete putting in info. I go in and they say they have saved my info. Then when I sign in it tells me to download a browser. I downloaded Google Chrome and cannot get past that
Please clear your cache and delete cookies. Also, try refreshing your browser and even try using a different browser.
Here are two articles below that will show you how to clear your cache and delete cookies.
How to clear your cache - Community
How do I delete cookies? - Community
If that doesn't work, please contact support for more help with your issue.
What is the TurboTax phone number? - Community
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
K-REALTOR
New Member
elliottulik
New Member
GaGirl55
Level 2
Mbdarkhorse
New Member
syounie
Returning Member