Refund Advance Not Received

[LadyLorise]

I, too, have nothing in my spam folder. No denial letter. No acceptance letter. No record of anything. 

[BrittanyS]

If you did not receive the acceptance letter and confirmed it is not in your email.  You can call toll-free at 1 (888) 679-8122 to get an update on your refund advance.  

@ambersims 

[Tinaleenow]

I have not received my Refund Advance yet! Do we know what the problem is? 

[CatinaT1]

Here is an FAQ: When will I get my Refund Advance? Be sure to check your spam folder if you don't have an email.