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gbgb11
Returning Member

Received a notice from CA said I did not file my State Tax return. I have filed both by Turbo tax and Turbo tax status said both were accepted

how to prove with more details from Turbo tax record
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4 Replies

Received a notice from CA said I did not file my State Tax return. I have filed both by Turbo tax and Turbo tax status said both were accepted

Contact TurboTax support for a state confirmation number.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Received a notice from CA said I did not file my State Tax return. I have filed both by Turbo tax and Turbo tax status said both were accepted

Well, a follow-up comment would be the following:

 

Read it again closely:

...do they say you did not file it?

.......OR...did you owe them $$ and they are really saying you did not "pay" them the balance due $$ that were on the tax file that you sent (and apparently was accepted) ???

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
gbgb11
Returning Member

Received a notice from CA said I did not file my State Tax return. I have filed both by Turbo tax and Turbo tax status said both were accepted

I checked my Turbo Tax E file status said both Fed and St. are accepted. 

 

But I received a notice from CA St. saying 

"This notice a request for your 2020 CA income tax return. We checked our records and did not locate your valid tax return." 

 

"We received information that you filed your 2020 Fed income tax return with the IRS using a Ca address. This information indicates that you may have a CA filing requirement for 2020" 

 

Received a notice from CA said I did not file my State Tax return. I have filed both by Turbo tax and Turbo tax status said both were accepted

@gbgb11 since this is from 2020, is the 'accept' documentation you have from 2020 or 2021? 

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