Paid to transmit State return, won't transmit.

Forum|Forum|4 years ago
February 4, 2022
5 replies
0 views

I just finished my taxes two days ago, transmitted my free Federal e-file, my State (Rhode Island) wouldn't finish. I was told to wait for e-mail to proceed. I got the e-mail and opened my Windows Turbo Tax and clicked on updates. The State updated and I proceeded to transmit my State return after I paid my $20.00 fee to Intuit. I clicked on transmit and the return won't go. Message states Trouble recognizing the data in the return. Turbo Tax is not ready to process tax year 2021 for this return. What does that even mean and what do I do now ?

SteveDavis396

Level 2

YES, I am having the same problem. What is the problem TurboTax?

findingzzero

Level 2

Me too for Indiana. Updated to no avail. As a matter of fact, neither would transmit until I decided to transmit only the federal. And, I get no error message. Phone help didn't help.

ChondelLO

Level 12

This may be related to Rhode Island State forms. I've included a link to RI State forms availability. If you find that all forms needed for your return are available, please respond to this thread for further assistance.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

bsweet1231

Level 2

I still can't transmit my Rhode Island State returns. Your site states the forms are available. Please respond or tell me how to get my money back so I can mail my return.

Thank you,

Barbara Sweet

duce1106

Level 2

Same problem, what is the issue Turbo Tax?

thbchnc55

Level 2

I'm having the same problem except with North Carolina. I've paid to file my state return TWICE now. I've repaired, uninstalled, reinstalled, both from the CD and from an online download. When I finished taxes a week ago, I received a message that NC wasn't ready to file yet. A couple days ago I received another message that the problem had been fixed and I could file NC as well as Federal. Well, apparently NOT!!! I tried filing both at the same time but was unable to. I tried filing just Federal a minute ago, and it did work. When is TurboTax going to fix this problem?

russobx

Level 2

I've been trying for 2 days now. Neither the Federal return nor the NC return. Same nonsensical message. What is the answer?

bsweet1231

Level 2

I can't really give you an answer. I updated and shut down and it still didn't work. My federal went without a problem and then somebody posted on the 8th that the state was working and I tried and it work.

I also put in a call to Turbo Tax so hopefully they are reviewing the problem.