My state and federal refund taxes says ready to mail but i still havent received it.

[VolvoGirl]

When did you mail it?   Sorry but Printed or Ready to Mail means you have to actually print out your tax return and mail it to the IRS or state yourself.  So if you didn't mail it then it has not been filed yet.  And it will always say Ready to Mail.  Turbo Tax doesn’t know if or when you mailed it and the IRS doesn’t update Turbo Tax when they get your mailed return.    

You can try to switch to efile.   Click on Add a State to let you back into your retun.

  https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online...

Or if you want to mail a return from the Online version

https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return. Don’t forget state.

Important! Mail Federal and State in separate envelopes and mail each year in separate envelopes.

[Mike9241]

if you're looking at the Turbotax website, that would seem to indicate you need to mail them and that they were never filed.  check with Turbotax support 

5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact
800-446-8848