Skip to main content
Level 2
February 21, 2020
Solved

paper return refund never recieved!

  • February 21, 2020
  • 1 reply
  • 0 views

I e-filed my return back in late January and was rejected due to my dependent social security number already being claimed for the second year in a row..i printed it off and mailed it in in February and still have not received my refund? .HELP

    Best answer by xmasbaby0

    TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed returns.  Wait about 4 weeks from when you mail a return and then you can check the status on the IRS site. https://www.irs.gov/refunds

    In the future, if you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

    1 reply

    xmasbaby0Level 15Answer
    Level 15
    February 21, 2020

    TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed returns.  Wait about 4 weeks from when you mail a return and then you can check the status on the IRS site. https://www.irs.gov/refunds

    In the future, if you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    Level 2
    June 17, 2020

    I mailed my return on April 2, 2020.  Checked with IRS on refund and it does not seem to be there.  Question: Should I re-mail my return or should I send it electronically via Turbo Tax?

    DoninGA
    Level 15
    Level 15
    June 17, 2020

    @DanceClass wrote:

    I mailed my return on April 2, 2020.  Checked with IRS on refund and it does not seem to be there.  Question: Should I re-mail my return or should I send it electronically via Turbo Tax?


    The IRS requests that you do not send another of the same tax return once the original tax return has been filed.

    The IRS is not processing any type of paper tax return at this time.

    Go to this IRS website for information - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

     

    The IRS is not currently able to process individual paper tax returns. If you already have filed via paper but it has not yet been processed, do not file a second tax return or write to the IRS to inquire about the status of your return or your Economic Impact Payment. Paper returns will be processed   once processing centers are able to reopen.