IRS says the amended tax refund has been completed 3 days ago, but actually not received

[xmasbaby0]

@DaniP97

if you chose to have your TurboTax fees deducted from your federal refund then the banking information on the tax form is the information to send your refund to the third party bank.  That bank gets your refund first from the IRS.  They take out your TurboTax fees and send the rest to you---and that bank has YOUR direct deposit information.

When you choose "refund processing"   TurboTax gets its fees when the IRS releases your refund.  Your refund goes to the third party bank.  The bank takes out your fees and then that bank sends the rest of the refund to you.

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

What is Refund Processing Service?

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

[DaniP97]

It’s been OVER 2 months since I was told my refund was sent to MY BANK ACCOUNT NUMBER. So I am being lied to when it says that is where it is sent to. I call the “third party bank” everyday and everyday for the past 2 months I am told I will see my refund in 2-3 days and I am unable to talk to a person about it.. EVERY.DAY. FOR THE PAST 2 MONTHS I am being told I will see it in 2-3 business days. So no, this isn’t right and my money that is owed to me will not be released to me. This is a scam and the IRS themselves have told me never to trust you people because you pull this garbage. 

[DaniP97]

And yes, that is the bank number I am calling. I get the same effing automated message every time. 

[Deborah27]

Yes

[HTMJ]

I'm checking on my amended refund because IRS is done with my identity and everything else everything has been processed like I paid for the amount what they said that about my refund so they saying it's already done and process so I'm just waiting on my refund so I was wondering what's going on with it it still hasn't returned to my account 

Yeah I can reach me at [phone number removed]. 

[HTMJ]

• No they're saying they're going to deposit into my account they're not going to send me a check

[VolvoGirl]

Turbo Tax doesn’t know about your amended return.   The IRS doesn’t update Turbo Tax.  Only the IRS can tell you.  Did you wait to amend until the first original return was done processing and you got the first refund or paid the tax due?