IRS said my refund is incorrect. I’m not getting $1405.00. I only received $5.00?

[johnniefisk44]

• Can I speak to someone 

[xmasbaby0]

TurboTax does not get any information from the IRS after you file your tax return, so no one at TurboTax knows the IRS changed your refund.  If they reduced it by exactly $1400 that sounds like you made a mistake with the $1400 stimulus when you prepared your tax return.   The IRS will send you a letter.

LOTS of people have made mistakes this year with the recovery rebate credit by "forgetting" that they received the $1400 per person stimulus checks last year.  They answered no to the questions for the  recovery recovery rebate credit and put the $1400 per person on line 30 of their returns.  But you cannot get it twice, so the IRS removes it when it is there by mistake.

Try checking your online account with the IRS

https://www.irs.gov/payments/your-online-account

Does the IRS show that you received a $1400 stimulus or EIP check in 2021?   Did you receive it?   When you were asked on your tax return did you say no?   Was there $1400 on line 30 of your tax return?

If the IRS says you got $1400 last year but you did not receive it you can have it traced.

LOST THIRD STIMULUS CHECK

https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p...

[MichelleLO]

Did you use Pay with Refund for your TurboTax fees? If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third-party processor (SBTPG) to have the fees and the service charge deducted. SBTPG will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

For the status of your tax refund or the amount of your refund, you will need to contact SBTPG, toll-free at 1-877-908-7228 or go to their secure website.

The IRS may issue a smaller refund because of an adjustment or refund offset. If this is the case, you will receive an explanatory letter from the IRS. For more information, please see: Why is my direct-deposited refund or check lower than the amount in TurboTax? For specific questions regarding your tax refund, you can contact the IRS by following the steps in this help article: How do I contact the Internal Revenue Service (IRS)?