Incorrect Refund Amount Received

Forum|Forum|5 years ago
March 13, 2021
2 replies
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The tax file I submitted using TurboTax Deluxe had my tax refund over $2,000, which included prior covid stimulus payments. My refund received was just over $500. How can I find the amount that TurboTax submitted? When I use the mobile app to check the status if I enter either of the amounts it cannot find my return.

Also, do I need to file an amended tax return to get the remainder of the refund? Thanks!

Best answer by Cynthiad66

You need to contact the IRS about the adjustments to your tax return. IRS will usually send an explanation of adjustments. There is no need to amend your tax return because you don't know why or what to amend. The adjustments can most likely be explained by the IRS.

Cynthiad66Answer

Level 14

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KSEVANS26Author

Level 2

Thank you for the response. What is the best way to contact the IRS?

HelenC12

Level 15

The IRS asks that you call them at these numbers:

For individuals: 800-829-1040
For businesses: 800-829-4933
For those with hearing impairments: TTY/TDD 800-829-4059

To have an efficient call, here's what you need to prepare.

Note: None of the three stimulus checks (or Recovery Rebate Credits) are considered income, and therefore aren’t taxable. They won’t reduce your refund or increase what you owe when you file your taxes this year, or next. They also won’t affect your eligibility for any federal government assistance or benefits.

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dave1432

Level 2

My tax return has $3554 for refund, what I got was $1008.07

dave1432

Level 2

I called the IRS and none of the choices allow me to talk to a person.

CatinaT1

Level 15

The IRS and State Governments have the ability to offset a refund to pay for certain past due debts.  You generally will receive a letter stating what the offset was for.  

The IRS provides a toll-free number, (800) 304-3107, to call for information about tax offsets.

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