774322
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

@Blackblume i wouldnt worry much about either tracker.  Neither tracker showed me a deposit date or any information.  They both said pending and the WMP tool on IRS showed still pending with no status bars. I was also told 10 weeks, but got mine yesterday!!! Both still show that its still processing. The IRS webpage warns fhat theres so much traffic online, that you might even get your refund before the tool even updates, and thsts exactly what happened.

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

Mine finally went through but they (the irs) made revisions😡 2,000 worth of revisions.  I will be calling them on Monday 

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

Says pending? Or your refund Is still being processed and a date will be Given when available????? Filed mine on the 28th of January and IRS accepted  on The 13 of feb. After talking to IRS they couldn't find anything Wrong but was sent to returns and lady said would be 10 weeks From day accepted 13th of feb. And if nothing wrong wi th . The guy I spoke with said keep checking Daily and if nothing By week 10 call them back. Also hmu if you want to Talk to Live person at irs and I'll give you info get through for sure....

SForrestLO
Intuit Alumni

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

@smitty152473

 

Pending is good!  Keep checking the IRS website, they will publish the date when they finish reviewing and processing your return.

 

Please use this link to track your refund from the IRS

Tax Season Refund Frequently Asked Questions

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

I e-filed and my return was accepted Feb 16th so something is going on.  My neighbor, who is a CPA, said my return was pulled for some reason and it is not good.  I don’t have any child credits or any of those things.  I have called the IRS everyday and get the same message to call back another time.

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

All our refunds of people who filed early for released at tax opening day and accepted all at same time and hit. Massive glitch causing us to be sent to the errors department for manually review. They didn't expect that many return to be submitted at once and the system crashed. They are working to review each one manually and transcripts won't update until after they review them and put info in their system. You can call and ask them what's going on but honestly the phone reps can't see where your return is or it's status because it's sitting on some guys desk . They can only see the filed return and after it's updated and porcessed. So basically as of the date of that letter you ordered transcripts they haven't touched your return. It's been accepted and passed the initial verified but it hasn't been released through the manual review ERS department. This is why everyone is so confused. I gave up trying to explain it to people. Calling them doesn't help unless you get a letter in the mail saying you have an issue there is nothing you can do to make it go faster. This is also why people who are filing after are getting refunds already. The glitch only effected people who filed in a certain time frame. The new filers are being processed like normal. Unfortunately we were very unlucky and the IRS left all our returns in the Error department because we were mixed in with people with actual errors and they figure it would be easier to just fix and review them all than to let the people with errors back into the system (god forbid they let someone skate away with money they didn't earn right 🤣) so we're being punished for their mistake.

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

All ❤️❤️❤️❤️❤️❤️our refunds of people who filed early for released at tax opening day and accepted all at same time and hit. Massive glitch causing us to be sent to the errors department for manually review. They didn't expect that many return to be submitted at once and the system crashed. They are working to review each one manually and transcripts won't update until after they review them and put info in their system. You can call and ask them what's going on but honestly the phone reps can't see where your return is or it's status because it's sitting on some guys desk . They can only see the filed return and after it's updated and porcessed. So basically as of the date of that letter you ordered transcripts they haven't touched your return. It's been accepted and passed the initial verified but it hasn't been released through the manual review ERS department. This is why everyone is so confused. I gave up trying to explain it to people. Calling them doesn't help unless you get a letter in the mail saying you have an issue there is nothing you can do to make it go faster. This is also why people who are filing after are getting refunds already. The glitch only effected people who filed in a certain time frame. The new filers are being processed like normal. Unfortunately we were very unlucky and the IRS left all our returns in the Error department because we were mixed in with people with actual errors and they figure it would be easier to just fix and review them all than to let the people with errors back into the system (god forbid they let someone skate away with money they didn't earn right 🤣) so we're being punished for their mistake ❤️❤️

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

So your still waiting As well I take it. I have had a few friends that theirs say same....Your return is still Being processed and refund date will  be Available or something Along those lines that they've Checked the wmr site and nothing but checked bank account and their refund there. Like you said its gonna be a waiting game as I got through to the irs and guy looked at mine and said nothing was wrong with It and when sent over to returns it was still Being processed . Ig their still Way understaffed due to coronavirus And the stimulus Money So I guess all we can do is continue to Wait. Need this year more than ever just hoping its gonna Show up sooner than the 10 week period I was told over phone.

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

Actually Doesn't Say pending. It says it is still being processed and A refund Date Will be Given When Available . Need this year more than ever due to coronavirus And bills piling up. Just hope I don't have to Wait The 10 weeks that the irs said when I spoke to them Over phone.....

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

Update:  has anyone got their refund checks after this ordeal?

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

Nope nothing. 😖 

spursride
Returning Member

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

Not yet

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

Nope and you can’t even talk to someone in the IRS to find out the problem.

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

@No-refund-yet 

Yes i have received my refund in full. I was accepted 2.12.2020 and called IRS about day 25. They said it was in error dept and to wait 10 weeks and call back it not recvd by then. At this time i already knew i was suppose to be garnisher for back pay chilf support... but they already just took out my unemployment back pay for the child support i owed.... once that was reflected through child support and my taxes werent going to be taken out, they released my entire refund to me i believe March 17th.    My netspend said that I got my refund 5 days earlier than I was supposed to! 

Have faith cuz they're coming!

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

Spoke to irs today  they corrected an rrror on how much stimulus I was supposed to receive . So I’m actually going to receive $1100 more than I was originally going to receive. The lady told me that I should be able to see an update in the where’s my refund tool however I haven’t seen it yet. She told me I would be receiving my refund within 1 to 2 weeks from today.

Like they said everybody I think they’re coming slowly but surely and it’s probably something to do with stimulus like mine so good luck everybody and I’ll let you know when I get mine

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question