I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

[Afrogers07]

This had happened to me every year for 3 years, it always ends up either coming back, or being in my account in a few days and fhe bar never even returns and still says same message

[Snedshed]

 so I don't know why TURBOTAx can't find this ahit out and explain it to people but I'm just a self employed mother of 2 who found all this out within a week or so. Meanwhile these multimillion dollar companies are lying to us along with the IRS violating all our taxpayer rights. But hey we created this monster we fund it. Our returns were stuck in a massive glitch when we filed. They opened tax seasons and the IRS accepted all the returns at once causing their system to crash and send millions of returns to the ERS department for manual review. The Ers department couldn't hold that many returns so millions of us got flagged with a code status 900 which means unselected inventory awating transfer to ERS department. (Basicay stuck in limbo until another return is processed which normally takes 3 to 4 days and than another return can enter the ERS department.) yes it's a real thing it's the error resolution system not an actual department you can call!  It wasn't set up to handle all those returns . This is because they have to be manually reviewed. That's why you'll see people slowly updating  everyday and all week long. Once you get into the Ers department it takes about a week or two and you either get a letter from them asking for more info or explain changes to your refund. If you get a letter needing more info they put your return on a hold until you respond. The recovery rebate credit was screwed up by massive amounts of tax preparer this year. Including TURBOTAX They put the wrong amount on line 30 for millions of people making this shyt show just that much bigger. That and the unemployment adjustment that is needed for millions of return and the third stimulus bank info they had to go in and get off millions of returns. Basically when the IRS realized what happened at opening day of tax season. They decided to leave all our returns in the Error department or limbo before error department so that anyone with actual errors wouldn't get away with getting money they didn't earn so we are all suffering because they fvcked up. The phone reps can't help you. They see The same things you can see. If your return was accepted . What your return looks like and if the examiners (the people who manually review the returns and process them ) send out a letter needing more information. Or a refund date. So they can't do anything but tell you to wait. They don't know anything . If you don't have any errors you just have to wait. Unfortunately we are not allowed to call or talk to anyone who does the manual review of returns. They are like the head hunchos of the irs and don't deal with the actual people. Because you know we would be brining them to fix our shyt right about now 😂😂. Two weeks ago I had status 900 last wednesday it was gone and I moved into actual errors department. Now Thursday my wmr updated to TT 152 and my amount is gone and replaced with December 2020 end date. I should be getting a DDD soon. Everything is super behind but basically think of it as they didn't get to your return till a week ago 2 if your lucky. Your acceptance date isn't until you clear the ERS phase. Sorry but it's the truth. Stop doing facebook groups with morons  who don't know what they're talking about. The irs lies. They have to lie they don't know what else to say. 

[Snedshed]

That 1,100 is from the unemployment tax credit. The first 10200 unemployment was untXabke . That's why your getting back 1100 more. And yes TurboTax along with other tax companies screwed up line 30 on your return for the recovery rebate credit further delaying everything

[Mommy2her]

This is absolutely true!  TT messed up my taxes by $1700!!!  It is partly my fault because did not review it like I should have🤦🏻‍♀️  But again, this is why so many are being Flagged!!

[smitty152473]

Yea I spoke with person at irs. Nothing wrong with my return as they could see and was sent to return department and they told me could take up to 10 weeks after being accepted which it was on the 13th of February. I've had friends not filing the head of household as me and the eic filed with tt and have gotten theirs back within 2 weeks. I haven't received a letter in mail and also put a change of adress in when on the phone with irs. If I dont hear in 10 weeks which is somewhere near the end of April....call back. Mine just says accepted and is still being processed and a refund date will be given when available. Your right I heard was turbotax program putting numbers in on line 30 but also believe it has something to do with filing status and if you filed for child tax credit or eic. Because agent I spoke with said he looked at refund and couldn't find any issues with and now rests in the wonderful returns department which is 12 million plus backlogged. Have you gotten a return date yet? As I haven't still being processed.  

[smitty152473]

Turbotax dont want to take blame for their old programs that weren't setup for the stimulus line 30 that screwed millions. That's why they can't tell us. I won't be using them next year though. 

[Snedshed]

Same here I called tax advocate 2 weeks ago I had status 900 (awaiting transfer to ers depart) last wesnday I called IRS he said status 900 was gone and that I was in ERS depart. He said 4 days would update. So check Monday. Nothing tHursday where my refund updated to TT152 and tax period ending decmeber 2020. 2r hours later I check my bank it's pending . WMR still says still processing TT152 tax period. What a nightmare. And I'm missing the unemployment credit. Hopefully I get another deposit soon for what I'm missing..accor8n to TT and IRS I don't have to do anything 🤷🏼

[Snedshed]

Does your wmr say tt 152 and have tax period  ending december 2020? Mine said that 24 hours later I got a pending deposit. It won't credit till 30th but it's there. 

[smitty152473]

Nope. Mine did say that after was accepted on the 13th of February and had the status bar as being accepted. Now just says still processing and will give refund date when available 

[romero32]

So I finally got a date mine was offset for my husband's child support but they finally gave me a date of the 30th so happy keep faith guys 

[smitty152473]

wtg. How'd you find out that information?

[Corinamay]

Have any of y’all checked here  

is this sight legit the bank turbo tax uses to receive our refunds for those who paid for tt Max services

it will tell you if they’ve received you refund and when and when it will be released to you 

https://taxpayer.sbtpg.com

[lover1212719]

Theyre coming yall... slowly but surely I promise! I was almost about to give up myself, especially after IRS told me to wait 10 weeks! Then one day a week ago, i got a notification ding on my phone from NETSPEND saying they received my deposit and its processing. I only used that account for my taxes so i couldnt believe it! 8 minutes later another ding on my phone. A notification from NETSPEND that i have a deposit of $XXXX.XX which was my TAXES!!!! Luckily it only took an extra week from the time I called (about 33 days from the time IRS accepted them) instead of the 10 weeks from acceptance like they said.... 

On the 25th day i called, They had said nothing was wrong with my taxes they were still processing in another dept. I asked if theyve been pulled for audit? She saif no no audit just for further review and processing- could take up to 10 weeks from when they accepted them even though theres nothing wrong with them!! So yeah i about gave up.

They will be coming yall! Patience and FAITH IN THE GOOD LORD! XOXO God bless yall XOXO

[pockynon]

I have used Turbo Tax for 9 years but won’t again.    They did not even give me a choice of what return to use and charged $70 when I always paid $40.  Also, they did something , or did not do something on these returns that threw a lot of them into an IRS further review

[pockynon]

My return is simple - no tax credits or anything like that.  Mine  was accepted on Feb 16th.  I heard that there is a Turbo Tax issue that caused a lot of returns to be thrown into further review.  Won’t be using them next year.