I was **bleep** by the IRS this year...

[KingMom]

I process the same info by FAX Monday 1/24/2020... still waiting and no info showing 🤷🏾‍♀️🥴

[Chris092881]

It appears the average wait time after submitting your necessary documents is about 6-8 weeks. So I'm not holding my breath. I paid TurboTax $120 to complete and file my taxes this year, and had they transmitted the proper info to the IRS initially, or asked the correct info on the app while I was completing my taxes, I wouldn't still be waiting. And for $120? I'd like to see TurboTax step up and take some of the responsibility here. Maybe offer me a discount on next year's return. I'm a little disappointed to be honest.

[KingMom]

That’s crazy! Just like you said if they had of asked for everything all at once while filing we wouldn’t still be waiting. I filed 1/25 got accepted 1/28 now gotta wait another whole month or two dang!🤬

[Jessi4]

So how did you guys no ther was a problem cause iv been trying to call the irs to see if there was a problem with mine and I can’t get thru to neone I’m have the same problem my bar disappeared after the first week I haven’t received a letter or email

[rkitts71]

I may be dealing with same issues, but when I called and spoke with tax representative he told me I didn’t need to do anything or attach anything. Just told to “ wait”, wow I am pretty sure that wouldn’t have been getting that response from IRS if I owed them. So disappointed. 😖

[rkitts71]

I hate to say it but I feel same way. I have used them for 6 years, but no info or help after you complete your taxes and pay. Just common sense information: go online and check “ where is my refund “. Anyone knows that 🤬. I also had no EIC, etc. Just plain Jane tax return.

[DoninGA]

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@rkitts71 wrote:

I hate to say it but I feel same way. I have used them for 6 years, but no info or help after you complete your taxes and pay. Just common sense information: go online and check “ where is my refund “. Anyone knows that 🤬. I also had no EIC, etc. Just plain Jane tax return.

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When it concerns your tax return and/or your tax refund, once the tax return has been Accepted by the IRS then TurboTax has no legal way to access any information concerning the status of the tax return or the tax refund.  TurboTax receives no information whatsoever from the IRS or a State once the tax return has been accepted by the IRS or a State.

Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

TurboTax is tax preparation software.  It is not a paid tax preparer such as CPA, tax attorney or other paid tax professional who would have the legal ability to check on tax return or intercede on your behalf with the IRS or a State tax authority.

[Chris092881]

TurboTax dropped the ball here and should make up for it. I could have had my taxes completed properly by a professional for the $120 TT charged me. I understand things happen, and once the IRS accepts the return it's legally out of your hands. But that isn't the issue here. TurboTax asked me on the app while filling out my return if I had health insurance for the entire year, which I did. Once I answered "Yes" to that question they asked nothing further on the subject. And therein lies the issue. Spoke to the IRS this morning and the rep told me it'll be 6-8 weeks. Luckily I don't "need" the money at this moment or I'd be porked.

[rkitts71]

When you call you hit #1: then I believe I hit #3 and had to listen to a comment and finally they said “ we are transferring you to a live agent”. You can Google the steps, because I dealt with same issue, only got automated response.

[rkitts71]

My son filed with TT too, and he was sent a letter regarding insurance and the 1095 form. I have not received anything by mail from them and called IRS. I was told I didn’t need to submit anything, “ it is being processed “. However I am thinking that I am going to be told to send that form in regarding insurance in long run, but don’t want to do it if they aren’t wanting it. I am lost, don’t know what to do. Also when filing TT never mentioned attaching form. I am not blaming anyone but for whatever reason I believe that TT should have alerted me to do it before my claim went through. I would love to know the amount of people who are in same predicament . 

[KingMom]

Hey I was sitting on accepted Past 21days . IRS app kept showing NO record in the system so I called to find out it’s was more information I needed to send in.... I got a letter like a day after I call,now I’m under a 4-8 weeks review 🤦🏾‍♀️

[JAVENT12]

What number did you call? I only get forwarded to automated services.

[TouchTheSound]

Wait, they did the same thing to me as well. I was never asked to put in any other health insurance information. It's been 5 weeks since my return was "accepted". I got my state but my federal n.v is still pending or whatever through the IRS check my refund status. I'm hoping that means I'll get it sometime next week but I actually DO need the money.

[AkinaLO]

There's no need to amend your tax return, you will only need to fill out Form 8962 through using an add state workaround. Please read the instructions carefully to go back in and fix it.

The IRS is requesting Form 8962 for 2019 - Community

@TouchTheSound

[Vic28]

What was the number you called