@rkitts71 wrote:
I hate to say it but I feel same way. I have used them for 6 years, but no info or help after you complete your taxes and pay. Just common sense information: go online and check “ where is my refund “. Anyone knows that 🤬. I also had no EIC, etc. Just plain Jane tax return.
When it concerns your tax return and/or your tax refund, once the tax return has been Accepted by the IRS then TurboTax has no legal way to access any information concerning the status of the tax return or the tax refund. TurboTax receives no information whatsoever from the IRS or a State once the tax return has been accepted by the IRS or a State.
Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.
TurboTax is tax preparation software. It is not a paid tax preparer such as CPA, tax attorney or other paid tax professional who would have the legal ability to check on tax return or intercede on your behalf with the IRS or a State tax authority.
