I used turbo tax to do my taxes last year. My first stimulus check was deposited into my account. I have yet to receive the stimulus #2. Anyone else had problems?

[CatinaT1]

We are happy to share that stimulus payments will begin to be deposited on January 8th for millions of our customers affected by the IRS error. We expect most of these payments to be available that day, but banks could take a few business days to process.

Payment will be deposited into the same bank account that customers received their 2019 tax refund.

Customers receiving a stimulus payment will receive an email from TurboTax letting them know their stimulus payment is on the way. We have been working tirelessly with the Treasury and IRS to get stimulus payments to our customers. We know how important these funds are for so many Americans and we regret that an IRS error caused a delay.

Please note the following page for additional information: Why Haven’t I Received My Second Stimulus Check? 

[SMASHLEY]

I did not receive an email yesterday. I got my first stimulus on my green dot turbo card. Am I going to get a stimulus? Card is still active with a positive balance.

[Irene2805]

To check on your second stimulus payment, please follow these steps:

1. Check the IRS Get My Payment tool. The tool should tell you where your stimulus payment was
   deposited or mailed. The IRS has indicated there’s nothing you can do to change where they send your payment.
2. If your payment was delivered to a prepaid Turbo® Visa® Debit Card and you no longer have it, we’ll help you get a replacement card at no cost.  Just click on this link:  Get a replacement card 
3. If you paid for TurboTax with your refund last year, we have given the IRS your correct account information and they are working to send your payment within days.
4. If you were entitled to a stimulus payment but did not receive one, and you didn’t pay for TurboTax with your refund last year, you may need to claim the Recovery Rebate Credit on your 2020 taxes to get your money.

For more information, please click on the following links:  

• Why Haven’t I Received My Second Stimulus Check?
• Questions and Answers about the Second Economic Impact Payment
• IRS Economic Impact Payment Information Center

@SMASHLEY

[SMASHLEY]

Status #2 unavailable is what I am getting. But on the 4th it said that it was being dd into account that ended with last 4 of social. So none of those options help me.

[Irene2805]

If you don't receive your stimulus payment  by the time you file your taxes, you can make an adjustment on your 2020 tax return for stimulus payments you qualify for, but have not received. 

To do this in TurboTax, please follow these steps:

1. Enter the information in your return.
2. Click Federal Review at the top of your screen. 
3. On the screen, Let's make sure you got the right stimulus amount, click Continue.
4. You will be asked about the amounts of first round and second round stimulus payments you received. 
5. TurboTax will then calculate the amount of stimulus payment remaining that you are still entitled to.  This will show as a credit on line 30 of the 1040.

@SMASHLEY

[SMASHLEY]

Doubt I will use turbotax this year if this isn't taken care of so that information doesn't help either.

[AmyC]

No tax preparation firms are allowed to receive customer money, refund or stimulus. If you pay your fees upfront, then you deal directly with the IRS. If you choose to have fees taken from your refund, your money goes through a bank. All tax companies must do this. There was a problem for all in dealing with this third party. It is now resolved. If however, you still have not received your stimulus by January 15, you can claim it on your tax return, wherever you file.

We appreciate your past business and hope you will continue to use us.