I used to use turbo tax exclusively but my taxes are more complicated so I dropped them off at a competitor on February 17 and they still haven’t completed them. Help!!!

[lomafish4]

Can you help

[xmasbaby0]

Help how?   TurboTax cannot intervene with the "competitor" you went to.   Did they file your returns?   Do you want to cancel your service with them---did you sign anything or pay them anything?   Do you have copies of all your tax documents to start over with TurboTax?

2024 TURBOTAX

DOWNLOAD (This requires a full PC or Mac—-cannot be used on a mobile device)

https://turbotax.intuit.com/personal-taxes/cd-download/

You can also purchase the desktop download from various retailers such as Costco, Amazon, Walmart, Best Buy, Staples, Sam’s Club, etc. etc. etc.

This link Where can I obtain authentic TurboTax software? has a list of authorized TurboTax resellers.

When you use desktop software, there is an additional fee to e-file a state return.  You can avoid that fee if you print, sign and mail the state return. 

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...

ONLINE 2024

https://turbotax.intuit.com/personal-taxes/online/

LIVE ASSISTED

https://turbotax.intuit.com/personal-taxes/online/live/how-it-works.htm

FULL SERVICE

https://turbotax.intuit.com/personal-taxes/online/live/full-service/

[taxlady28]

If you are staying with that service and they cannot do them on time, ask them to file an extension.