Help how? TurboTax cannot intervene with the "competitor" you went to. Did they file your returns? Do you want to cancel your service with them---did you sign anything or pay them anything? Do you have copies of all your tax documents to start over with TurboTax?
2024 TURBOTAX
DOWNLOAD (This requires a full PC or Mac—-cannot be used on a mobile device)
https://turbotax.intuit.com/personal-taxes/cd-download/
You can also purchase the desktop download from various retailers such as Costco, Amazon, Walmart, Best Buy, Staples, Sam’s Club, etc. etc. etc.
This link Where can I obtain authentic TurboTax software? has a list of authorized TurboTax resellers.
When you use desktop software, there is an additional fee to e-file a state return. You can avoid that fee if you print, sign and mail the state return.
https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...
ONLINE 2024
https://turbotax.intuit.com/personal-taxes/online/
LIVE ASSISTED
https://turbotax.intuit.com/personal-taxes/online/live/how-it-works.htm
FULL SERVICE
https://turbotax.intuit.com/personal-taxes/online/live/full-service/
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
