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3 Replies
MichelleLO
Intuit Alumni

I need a new turbo tax credit card

Please contact Customer Care at (888) 285-4169 to request a new card. If you lost your old card, they will cancel your current card, transfer the remaining balance to a new card, and then mail it out to you at the address on file. A lost/stolen card replacement fee applies. See your Cardholder Agreement or Deposit Account Agreement for more information.

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I need a new turbo tax credit card

How can I get my turbo tax credit card?

SForrestLO
Intuit Alumni

I need a new turbo tax credit card

@Andria goss

You can contact customer service. https://turbodebitcard.intuit.com/contact-us The only way to have a new card mailed to you is to call (888) 285-4169.

 

 

Follow the steps below.

 

Listen to the recording (you cannot skip it) Press 2 to continue using the automated system. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these) The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1 Press 2 for the option of " have not yet received your card". Next you will be prompted to enter your social security number, zip code, and birthday. At this point the system should give you an option to get a new card sent or allow you to speak to an agent.

 

Please note: It may take over an hour to get your call answered as the phone lines are extremely busy at this time of year.

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