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Your previous returns are in Your tax returns & documents on Tax Home (the first screen when you sign in).
There are ways to access your prior year return without TurboTax.
For more information please click the link below.
https://ttlc.intuit.com/replies/5574744
Evans9583:
Was your 2017 return prepared with Online TurboTax? If so, log in to your account and look in the section "Your Tax Returns & Documents." Choose tax year 2017, and look for a link to download/print the PDF. Do you find evidence of your return there OK, but when you try to download, does it ask you to pay? If it was prepared in Free Edition last year, access will be locked. If that's your situation, we can tell you how to pay to unlock the 2017 return. The method to unlock it depends on what all you have done with your 2018 return.
If you find no evidence at all of your 2017 online return in that account, we can tell you how to look for multiple accounts. A return prepared in desktop software (CD/download) will not be in an online account.
Have you filed a 2018 return in Online TurboTax, or is one in preparation? Or did you file elsewhere?
Was the 2018 return prepared in Free Edition?
Is the 2018 return in the SAME account as the 2017 online return?
We can tell you how to unlock a return once you answer all the questions above.
There's also a free option if a return transcript will suit your purpose. You may be able to immediately download one at the IRS website if you qualify to open an IRS account there. Otherwise, to order a transcript to come by postal mail takes 5-10 calendar days.
http://www.irs.gov/Individuals/Get-Transcript
i need 2017 tax return and 2018 tax return for the Berrien County treasurer's office who conducting an audit.
smithnb189 wrote:i need 2017 tax return and 2018 tax return for the Berrien County treasurer's office who conducting an audit.
smithnb189:
Were the 2017 and 2018 returns prepared in Online TurboTax? If so, log in and at the Tax Home go to the section "Your Tax Returns & Documents." Expand that section. Choose tax year 2018, and look for the link "download/print the PDF."
Are the 2017 and 2018 returns in the same online account? If so, then in that same section choose the 2017 tax year and the link "download/print the PDF." Or was 2017 prepared in Free Edition, and is access to the 2017 return locked, and it asks you to pay? If so, we can tell you how to unlock the 2017 return. How to unlock it depends on what all you have done for your 2018 return and what edition you used for 2018.
If you don't find the 2017 and 2018 returns in that account, we can tell you how to look for multiple accounts. If the returns were prepared in the desktop software (CD/download), they will not be in an online account.
What do I need to do to receive a copy of my 2017 Tax Return, filed on TurboTax
@tljackson2017 wrote:
What do I need to do to receive a copy of my 2017 Tax Return, filed on TurboTax
If your 2017 return was prepared in Online TurboTax, log in to your account and look in the section "Your Tax Returns & Documents." Choose tax year 2017, and look for a link to download/print the PDF. Do you find evidence of your return there OK, but when you try to download, does it ask you to pay? If it was prepared in Free Edition last year, access will be locked. If that's your situation, we can tell you how to pay to unlock your 2017 return. The method to unlock it depends on what all you have done with your 2018 return.
If you find no evidence at all of your 2017 online return in that account, we can tell you how to look for multiple accounts. A return prepared in desktop software (CD/download) will not be in an online account.
If you find the 2017 return, but access is locked, please answer all of the following:
We can tell you how to unlock a return once you answer the 3 questions above.
There's also a free option if a return transcript will suit your purpose. You may be able to immediately download one at the IRS website if you qualify to open an IRS account there. Otherwise, to order a transcript to come by postal mail takes 5-10 calendar days.
http://www.irs.gov/Individuals/Get-Transcript
I need a copy of my 2017 Tax Return. It was done under the free edition so when I try to download the PDF I am told I need to pay. My 2018 Tax Returns were done by a Paid Tax Preparer, not via Turbo Tax. The option to file 2019 taxes is obviously not available yet and when I select 2018 to just get to a place to try to pay, that does not work either because it is after October 2019. Please help.
Thank you!
That is unfortunately the exact dilemma during this "limbo period" each November. You may not be able to get the 2017 return until the first week of December, although I'll tell you some things to try below.
This is a problem each year after Online TurboTax shuts down after filing season. Online TurboTax for 2019 opens the first week of December, and at that time one can start and upgrade a 2019 Free Edition return to PLUS (19.99), which will unlock all prior returns.
Or if you need it sooner, you can try this as a possible workaround. A user reported this worked for him.
Wait to try the following steps during hours when Customer Support is open. That interface may not be fully functional when they are closed. But here is a possible workaround to use when they are open. Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Mon-Fri. They are closed on weekends this time of year.
Log in, and at the main Tax Home page immediately go to the top right corner and click HELP. Scroll way down beyond the suggested links and click on CONTACT US.
You may have to enter a question.
Choose to phone TurboTax Support, or it may say schedule a callback.
In any case, it may then ask you to pay for PLUS (19.99) to have phone support.
Once paid, then past returns should be unlocked.
It's not clear if during this November limbo period that method pays for 2018 PLUS or 2019 PLUS, but in any case, the net effect is unlocking prior returns, plus it gives you phone support privilege. If it pays for 2019 PLUS, then you have an extra year of access. You should be saving a copy of your return and/or PDF each year anyway (in a protected and secured safe place) so you don't have to worry about access problems.
Or you can try to contact TurboTax Support by phone during business hours:
https://support.turbotax.intuit.com/contact/
But it may either deny you phone access, or it may ask you to pay.
If you can't use those methods, another option is to download a free 2017 tax return transcript from the IRS if you qualify to open an IRS account. If you can't open the IRS account, a transcript by postal mail takes 5-10 days.
http://www.irs.gov/Individuals/Get-Transcript
Also, if you need a prior return urgently and can't unlock it by that workaround above during business hours, and can't reach TurboTax Support by phone, you can contact TurboTax Support via messaging at Twitter or Facebook, tell them your situation and that you are a victim of the November limbo period, and see if they will unlock the 2017 return for you. Social media support is also only during the business hours I mentioned above.
https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax
I need to get on line and get a copy of my 2017 tax return.
Please follow the help article instructions below to get a copy of your prior-year return. Please make sure you're using the same TurboTax account (with the same username) as previous years before you begin.
How do I access a prior year return? - Community
I am trying go get my 2017 Tax return
To access prior year returns, please follow the instructions in the following FAQ.
What seems to be the problem?? I just need a copy of my 2017 tax return to apply for a mortgage change!!??
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