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I made multiple accts now I cannot find my 2024 tax return please help

 
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I made multiple accts now I cannot find my 2024 tax return please help

How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

You can also request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript

I made multiple accts now I cannot find my 2024 tax return please help

@ Coltonbranham001 

Assuming you used Online TurboTax, it's also possible that you may be signing into the correct account but simply haven't proceeded through enough interview screens to locate the 2024 online return.   It's a little tricky finding it.  First, you have to be in the right account, and secondly, it depends on whether or not you have started a 2025 online return in that account.   In any case, once you have located the right account, here's how to find the 2024 return.   I've provided 2 scenarios. Choose the one that pertains to your situation.

 

If you have not yet started a 2025 online return:

Sign in to your account.   What you see next depends on whether or not you have already started a 2025 return in that account.   If your left column menu is minimal, and does not have a Tax Home tab displayed, that would imply you have not started preparing a 2025 return in that account.  If you haven't yet started a return, it will start asking you some questions.  Answer those preliminary questions on a few screens (you don't actually have to prepare a return), and then when you are far enough into the process, the left menu column will change, and you'll then see a Tax Home option in the left menu column.  Do not click the Documents tab.  Instead, click on Tax Home.  Then on the Tax Home screen, scroll way down to the bottom to "Your Tax Returns & Documents".  Expand that section and choose the past year you want.   If your past returns are not shown there, then you likely have multiple accounts and signed into the wrong one. 

 

If you have already started a 2025 online return:

Log in, and if you've already started a 2025 return in that account, then it may already open at the Tax Home.  If not, click the Tax Home tab in the left column menu.  Do not use the Documents tab.  At the Tax Home scroll down and expand "Your Tax Returns & Documents."  

GabiU
Moderator

I made multiple accts now I cannot find my 2024 tax return please help

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