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I have not received my turbo tax debit card

I have not received my prepaid card
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3 Replies
KatrinaLO
Intuit Alumni

I have not received my turbo tax debit card

Please contact Turbo Prepaid Visa Card for questions about your card or account. You can contact them by calling toll-free at (888) 285-4169.

Ignore the prompt asking for your card number.  Choose #1 for lost, stolen, or cards never received, then choose #1 again, enter SS# if prompted and continue following the instructions.

Check the address we have for you, update your address, or have a new card sent to you if it's been longer than 10 business days.

https://ttlc.intuit.com/community/refunds/help/how-to-get-your-tax-refund-on-a-turbo-prepaid-visa-ca...

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I have not received my turbo tax debit card

I need to know where my turbotax debit card is?

SForrestLO
Intuit Alumni

I have not received my turbo tax debit card

You can't track your Turbo Debit Card but it should arrive within 5-10 business days. That does not count weekends and holidays. If it has been longer than 5-10 business days and you still haven't received it, please call Customer Support.

 

Please see this Turbo Tax FAQ for more information. 


When will I receive my Turbo® Visa® Debit Card?

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