I applied for a refund advance but wasnt able to get and ended up setting up direct deposit why am i recieving a greendot prepaid email?

[ChondelLO]

What was the email from Green Dot stating? Please respond back so that we can try help.

[Luxcapacitor]

Same situation here. Received the following via email:

As a reminder, your Turbo℠ Visa® Debit Card, issued by Green Dot Bank¹, will arrive soon. Although you were not approved for a Refund Advance, your refund amount, less any applicable fees and the cost of any products or services agreed to, will be loaded onto your card when the IRS or state tax authorities distributes your refund.

For questions about your Turbo℠ Visa® Debit Card, please visit xxxxxx.

If you have any questions about your federal tax refund, please visit xxxxxxx. If you have any questions about your state tax refund, please contact your state government agency.”

I filed over a month ago and remember not being approved so I went ahead and set up direct deposit instead... could this be a glitch email?

[DonnaLO]

Here is some information about possible phishing scams.  https://ttlc.intuit.com/community/security/help/avoid-phishing-scams-and-spoofed-sites/01/26449#M24

For further assistance here is information about contacting TurboTax Customer support.

They are available from 5am to 9pm Pacific Time

 https://ttlc.intuit.com/replies/3300041

[DSanchez78]

Curious, was the email a scam after all? I got that same email back in Feb too?

[DMarkM1]

Those emails appear legitimate.  Not being approved for an Advance Refund does not preclude receiving your refund, once issued, to the Turbo debit card if you wished.