How long does it take to get a check from tpg

You work for a bunch of crooks.  Like EVERYONE in this community, regardless of if they’ve FINALLY got their checks, we’ve all had the same problem with you and TPG TAX CROOKS. We’ve all been lied to over and over and it’s absolutely NOT acceptable. Yesterday evening was the 13th time on the phone with TPG and once again I was lied to until I begged to not be put on another two hour hold and to please hear me out.  They gentlemen did and I explained and read countless comments in this community to him.  I think I cracked him because he finally gave me some soft spoken information about this company, explaining what is going on.  His words were as follows.  “Sir, I do understand what’s being said and I’m very sorry.  I’m sorry that this company has lied to so many people and it’s putting a lot of stress on it’s employees as well.  Many of us (employees) are tired of reading off a script to tell you want you want to hear as far as when checks will arrive. The company doesn’t want anyone to know the truth because they screwed up and are covering their tracks.   Sir, there was a major glitch in the system that caused millions of checks to be printed incorrectly  That’s why some bank are asking those who deposited the checks they did receive to reach out to the company to make sure the money is available and linked to those checks……” And on and on he went with information.  I explained we all have been told so many different dates and their all lies.  He explained that it was caused by this glitch.  He ASSURED me my check would arrive today but after checking my “Informed Delivery “ from USPS, my check won’t be here today again (day 10 or day 20 including the weekends). I asked what happens if it doesn’t come and he said I’d have to call back in and let them know.  They’ll then request a void to the current check (which will take and additional 24-48 BUSINESS hours) to be approved and another 24 hours to have a new check printed and mailed. After that step, it’ll take another 10 days to receive my check.   This is  unacceptable to me.  I ask that everyone that’s in this situation and community with me to file a complaint with the ATTORNEY GENERALS OFFICE in your state and San Diego California where the company is located.    I wish you all the best of luck that you get your check today.  

Also, if available in your state, get the USPS APP on your mobile phone and enroll in INFORMED DELIVERY so you can see what mail is coming today for any day before it arrives in your mailbox.   

This is my response to the automated response their giving to us. Please share this !  

You work for a bunch of crooks.  Like EVERYONE in this community, regardless of if they’ve FINALLY got their checks, we’ve got all had the same problem with you and TPG TAX CROOKS. We’ve all been lied to over and over and it’s absolutely NOT acceptable. Yesterday evening was the 13th time on the phone with TPG and once again I was lied to until I begged to not be put on another two hour hold and to please hear me out.  They gentlemen did and I explained and read countless comments in this community to him.  I think I cracked him because he finally gave me some soft spoken information about this company, explaining what is going on.  His words were as follows.  “Sir, I do understand what’s being said and I’m very sorry.  I’m sorry that this company has lied to so many people and it’s putting a lot of stress on it’s employees as well.  Many of us (employees) are tired of reading off a script to tell you want you want to hear as far as when checks will arrive. The company doesn’t want anyone to know the truth because they screwed up and are covering their tracks.   Sir, there was a major glitch in the system that caused millions of checks to be printed incorrectly  That’s why some bank are asking those who deposited the checks they did receive to reach out to the company to make sure the money is available and linked to those checks……” And on and on he went with information.  I explained we all have been told so many different dates and their all lies.  He explained that it was caused by this glitch.  He ASSURED me my check would arrive today but after checking my “Informed Delivery “ from USPS, my check won’t be here today again (day 10 or day 20 including the weekends). I asked what happens if it doesn’t come and he said I’d have to call back in and let them know.  They’ll then request a void to the current check (which will take and additional 24-48 BUSINESS hours) to be approved and another 24 hours to have a new check printed and mailed. After that step, it’ll take another 10 days to receive my check.   This is  unacceptable to me.  I ask that everyone that’s in this situation and community with me to file a complaint with the ATTORNEY GENERALS OFFICE in your state and San Diego California where the company is located.    I wish you all the best of luck that you get your check today.  

They took my comment down because I told the truth behind this mess and joke if these two companies 

I have been waiting on my check from Sbtpg since February 29th this is when they told me it was in the mail as of today it has been over a month since  Sbtpg received my refund from the irs does anyone have any advice on where to file a complaint next ?

I use turbo tax for several years, several!!!!! and this will be my last one for sure. You financial Institution I will say hold peoples payment until who know. I been calling for 2 weeks and they keep changing the date that my paycheck was mailed, and of course is not a tracking number. The fist date i was giving was 3/1 then 3/2, last week was 3/15. They put me on hold for 10 mins a the time and take 45 mins to get the same confusing information. TURBOTAX washed their hand saying "I'm sorry we cant help, we do our part" you will have to contact TPG.  We depend in our tax money to keep us a float for the follow up months, pay past due bills, health issues and this people don't have the decency to provide the right information. Never again. Now they suggest me to complete a "Indemnity Bond" form, to investigate my disappeared check and will take up to 90 days.  Single mom, 3 kids, taking care my elderly mom. Is no answer that I can received that will help me to get my money faster. People like this should not be in business.  21 days and no check. 

Has anyone received the check in the mail yet? Same thing with me. My bank rejected it 2/24 and it shows cashier’s check on the website but no date. I haven’t gotten in contact with anyone and everyday the date it was mailed out does change. It’s been 4 weeks for me now. 

Have you recieved your check'in the mail'yet?

Any updates on if anyone received their checks?

I was wondering if you guys have received a check yet and how long it took?? We have been waiting for a bit and was wondering how much longer we should wait I haven’t been able

to get a person at tpg on the phone 

What does it mean I call and it say a check was made to me ? I haven’t gotten anything