How long does it take to get a check from tpg

[Akemi875]

So I was informed they got my check and had it on hold due to it talking so long for me to recieved, it was flagged and the lady sent whateber over that she needed to and said I would hear something sometime in the next 60 days, either my check showing up or getting a letter stating when I will receive it. 

[Msims1229]

Did you receive your check yet? My transcript has a date of January 2nd with my amount as a credit to my account and I have code 720 but still have not got anything in the mail

[Akemi875]

I cant access my transcripts due to not being able to do ID.me verification so I couldn't tell you what mine say. Itd be worth the call to the IRS though, that may be what my code is that they needed me to call and verify my info on the phone. I still have over 30 days before I know anything about my refund. 

[Amd31]

How do you see the credit on your transcript 

[DaraLO]

A credit on your tax transcript is indicated by a minus sign.  Please contact the IRS directly for more information regarding credits on your account.

Reference: How do I contact the Internal Revenue Service (IRS)? - Intuit

@Amd31

[Nyxdidit]

Did you ever get your money? I'm in the same same situation different dates still no money. I want to sue 

[Jasstarr123]

I did. After calling every single day! All day! Arguing with customers service reps, being given the run around. One day they will say the check was sent out on the 1st the next day they will say the check isn’t being sent out till the 13th. Then they sent me a form to my email and I had to get it signed and notarized saying that it’s me. I signed it for it notarized and sent it back then they said they never received the form. Finally after calling everyday for a little while longer and more arguing, I randomly got the check in the mail. Took about two months. 

[Msims1229]

Nope! I talked to someone today to see why my 2022 taxes have not been processed and I filed 1/27 and she checked on my 2021 and said it takes 9 weeks from the as of date on the transcript which was 1/02/23.. but i still have not received anything from them 

[melanie09]

I've posted on this thread so many times in the past year....

Quick recap:

Filed 2021 return through TurboTax FEB 2022. IRS released my refund FEB 24, 2022.

But according to SBTPG, bank # was wrong so refund was sent back to SBTPG and they would mail print check.

SBTPG claimed to mail check MAR 2022. Never received.

Made numerous calls to SBTPG, never very helpful.

Finally completed iBond paperwork requesting new check MAY 2022. Never received.

More calls to SBTPG, not much help.

SBTPG finally agreed to return refund to IRS SEPT 2022.

Called IRS JAN 2023 to check status. IRS did not yet receive refund back from SBTPG! IRS started refund trace to find out where my refund was.

Called IRS today to check status. They JUST got my refund back from SBTPG. Now they process it and I will receive my refund in 4-6 weeks.

So hopefully soon. F&*k!

[SForrestLO]

It is usually within 5 days from the date of mailing will you receive the check. However, you can contact SBTPG as they should be able to tell you why the check was issued. 

Tax Products Group Contact Information 

If they have to send it back to the IRS, it can take 4-6 weeks to receive your check via mail.  If your original check was returned to the IRS for some reason, it will take longer for the second check to be issued because they have to ensure the first check was not cashed.

[Dprater0314]

I did exactly the same things you have listed above. And I filed February 17, 2022 ...its now March 23,2023 and I have still yet to receive my check , when I call the IRS , I am told that stpg has not cooperated with them , that they still have not sent the check back to the IRS. But on stpg website it's showes that the check was sent back on October 21st 2022. Irs cannot find it anywhere . So here we are over 1yr later and I still have not gotten a dime of my tax return. It just baffles me .

[Critter-3]

You may want to contact a Taxpayer Advocate in your area.  See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

OR call your local congress person. 

[Hdempster]

I will never use turbo tax AGAIN. My refund got send to a closed bank account feb 23. It’s may 7th and I haven’t received my refund yet. TPG IS THE WORSE COMPANY TO PARTNER WITH.. they now told me it can take up to 20 MORE WEEKS for the funds to be released to the IRS. 

[Shorash85]

After a long year and 3 months I received a check from irs! Trust me this has been a long battle. My advice is to have irs track it. It took 4 months but out of no where I receive a check from them. Just call them and tell them to put a track on it, trust me! Turbo tax is a fraud, truly playing with us.