How do I get the prepaid card?

[ChondelLO]

When asked how you’d like to receive your tax refund, select the Turbo Visa Debit Card. For more information please click the link below.

How to get your tax refund on a Turbo® Visa® Debit Card

[Almira Hesa]

Hi my name is Almira, and I haven't receive my tax . I don't have a bank or checking account but I can't seem to get accepted from other prepaid card company online & I would like to know how to get a turbo tax card . 

[TerukoL]

Please click How to get your tax refund on a Turbo® Visa® Debit Card to learn how to apply for a Turbo Prepaid card. 

[Kwoodruff]

I need a temporary card or a new card 

[ChondelLO]

Please visit TurboDebitCard.com or click the link below for assistance.

https://turbodebitcard.intuit.com/contact-us

[WillieWalton79]

how do I get a new prepaid turbotax card I lost my prepaid card I had on file

[CassLO]

@WillieWalton79 When asked how you’d like to receive your tax refund, simply select the Turbo® Visa® Debit Card and be sure to review the Cardholder Agreement for fees and terms.

Please see the TurboTax FAQ below, for more information:

How to get your tax refund on a Turbo® Visa® Debit Card

[Virgharris1022]

I lost my card need another one. Thank you. 

[CassLO]

@Virgharris1022 If it is past 10 business days and you have not received your card, please click here for the customer care phone number. When you call the number follow the steps below :

1. Listen to the recording 
2. Press 2 to continue using the automated system.
3. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these)
4. The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1
5. Press 2 for the option of " have not yet received your card".
6. Next you will be prompted to enter your social security number, zip code, and birth date. 

You may also try submitting a request for assistance here: Submit a request – TPG - Taxpayer

When will I receive my Turbo® Visa® Debit Card?

[CrystalBatiste35]

I need a prepaid card

[AkinaLO]

Did you order a Turbo Debit Card while filing your tax return? It would have asked you for the debit card option or direct deposit.

How to get your tax refund on a Turbo® Visa® Debit Card

[George Parker]

I lost my card

[MichelleLO]

@George Parker If you lost your card please immediately call (888) 285-4169 to report it. They will cancel your current card, transfer the remaining balance to a new card, and then mail it out to you at the address on file. A lost/stolen card replacement fee applies. See your Cardholder Agreement or Deposit Account Agreement for more information.

[Redrose48622]

I need a prepaid card

[JakailaLO]

Have you already filed your return for 2019?