How do I cancel my lost card, and reorder a new one?

[ddaven12 · Accepted solution]

If you lost your Turbo Visa Prepaid Card, please call (888) 285-4169 for assistance in cancelling the existing card and ordering a new one.

[croller12]

I just want to CANCEL it and close the account, not replace it!

[SweetieJean]

Use that same contact information.

[kiarrapearson]

How do you order a new card when you don’t know the last 4 digits of the card because you never recieved it

[HunterM98]

I have never received my card after 2 weeks

[xmasbaby0]

@Candyy79 

Your post is blank.  Do you have a question?

[MichelleLO]

If it has been more than 10 business days since you signed up for the card (remember holidays and weekends do not count as business days), please call  toll-free at (888) 285-4169  to check the address we have for you, update your address, or have a new card sent to you. 
Please see the TurboTax FAQ: When will I receive my Turbo® Visa® Debit Card? for more information. 

[tylerG8597]

I am trying to cancel the card I haven’t received yet it’s been over 3 weeks. Keeps asking for last 4 of old card that I no longer have. HOW DO I TALK TO SOMEONE? there maybe someone spending my taxes as we speak!!!

[DaraLO]

@tylerG8597  When you call the toll-free number, type in the social security number of the cardholder instead of the Turbo Visa Debit Card number.

[Ronraymond12]

I got a new address I need my turbo tax resent to

[Ronraymond12]

I have never received my turbo tax card how can I get it switched to different address

[KatrinaLO]

To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169.  There is a $5 fee for each replacement card ordered.  

Please see the TurboTax FAQ below for more information on the Turbo Card.

https://turbodebitcard.intuit.com/help-faq-s

[Anonymous]

You will need to reach out directly to card services regarding  support for your prepaid debit card!

[PopeDS]

My wallet was stollen and I needba replacement ASAP . Thank you