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@epicdeadmau5 If you are unable to track your card via the app, please feel free to call for immediate assistance. The phone number is (888) 285-4169.
How can I
How can I track my card
TurboTax does not have access to your account for the Turbo Prepaid Visa Card issued by Green Dot.
All questions concerning the TurboTax Prepaid Visa card from Green Dot, or your account with them, should be directed to their customer service. Find more information at https://turbodebitcard.intuit.com/contact-us
Getting to know the Turbo® Visa® Debit Card
Haven't got my card yet
Your card should arrive within 5-10 days after signing up for the card. If you haven't received it within that time frame, contact customer service to confirm your address on file is correct or to order a new card. Refer to the following TurboTax FAQ for contact information: When will I receive my Turbo® Visa® Debit Card? - Community
When will my card be here
@Ojaylayork1 It usually takes 5 to 10 business days for your Turbo Visa Debit Card to arrive (please remember: weekends do not count as business days). If you believe you should have received your card by now, visit TurboDebitCard.com or call us at (888) 285-4169 to check the address we have for you, update your address, or have a new card sent to you if it has been longer than 10 business days. Please see When will I receive my Turbo® Visa® Debit Card? for more information.
How do I track my card to see when it’s coming
Visit TurboDebitCard.com or call toll-free to check the status of your card. For contact information please click the link below.
https://turbodebitcard.intuit.com/contact-us
Where is my card
@Gundrum96 Please see the following TurboTax FAQ for what to do if your Turbo Visa hasn't arrived: When will I receive my Turbo® Visa® Debit Card?
I need my tracking number. Can you give me my tracking number? I got a message sayimg it will be here between 5 to 7 days
@sadkins00 This is a public forum and we do not have the ability to provide tracking information for your Turbo Visa Debit Card. Your Turbo Visa Debit Card should arrive within 5-10 business days from the date your signed up for it. (Remember: Saturday, Sunday, and official holidays don't count as business days). If you think your card should have arrived by now, please visit TurboDebitCard.com or call us toll-free at (888) 285-4169 to check the address we have for you, update your address, or have a new card sent to you if it's been longer than 10 business days.
For more information, please see this TurboTax FAQ:
https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/273...
Where is my card
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