How can i log in to my turbotax card

[EbonyL]

Please visit https://www.turboprepaidcard.com/ in order to log in to your account.

[leeleepalmer]

I can not get my money off my card or contact yall whats going on

[AshleyLO]

@leeleepalmer What issues are you having trying to withdraw money from your card? Have you read the Cardholder's Agreement for details about withdrawing from your card? 

[eedwardjohnson4]

I need a new card. Can't reset password without the card number to get into my account to order a new card. Can't get through on the phone to speak to someone. Number on the back of the card is invalid. What do i do?

[ChondelLO]

Please click the link below for assistance with your Turbo Visa Debit Card. When you call the phone number, don't choose option 2. The system will repeat itself a few times, then you will get more options. 

https://turbodebitcard.intuit.com/contact-us

[eedwardjohnson4]

That number doesn't work either.

[SForrestLO]

@eedwardjohnson4

Keep trying, that is the only number for customer service. There is a high call volume. 

[leeleepalmer]

I can not swipe or use my card keeps deciding

[benavides1963]

what is the account number for having a turbo tax card.because my last year refund went to urbo tax card.

[eedwardjohnson4]

Now they aren’t excepting calls at all. No way to report card lost if I’m locked out of my online account. Doesn’t make sense.

[ANGEL1969]

I HAVE a turbo tax cardforsomereasonitsdeactivated

[xmasbaby0]

@ANGEL1969

For help with your pre-paid Visa card:

Call  (888) 285-4169

There is a “Help” link in the top corner of the web site for the card:

https://www.turboprepaidcard.intuit.com/

LOST CARD

Ignore the prompt asking for your card number.  Choose #1 for lost, stolen, or cards never received, then choose #2, enter SS# if prompted and continue following the instructions.

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.

[krazykombatk]

my phone is smashed an i cannot use my app.  i am trying to transfer 100.00 to my current balance. asap i have to get a new phone

[DaraLO]

@krazykombatk Refer to the Turbo Visa Debit website for assistance with transferring money without the app.  If you need additional help, call us toll-free at (888) 285-4169.