Federal tax rejected due to error F1040-266-01

[LouisD]

My Federal tax return filed electronically via TurboTax has been rejected twice now with the error code F1040-266-01. I have read instructions relating to this error and checked the math several times and it is correct, but keep being rejected. How can I fix this?

[mesquitebean]

Do you have a Form 2555 in your return?   There was a unusual cluster of users getting that F1040-266-01 error on last Thursday night/early Friday.  I reported it to TurboTax and never heard anything back, likely because that was the same day they moved everything to this new forum.

I'll see if I can give a Moderator a nudge today and will report back here if I hear something.

If you wish, you can phone TurboTax Support today.

Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

FAQ: What is the TurboTax phone number?

https://ttlc.intuit.com/questions/1899263

[LouisD]

yes, I have a from 2555 in my return and the error is related to that.

[mesquitebean]

If you have it, can you please post the entire verbiage of the error message.  I don't have a copy of it.   Thanks.

[LouisD]

F1040-266-01 - If in [OtherIncomeTypeStatement] present in the return, 'OtherIncomeLitCd' has the value "FORM 2555", then the sum of all corresponding 'OtherIncomeAmt' must be equal to the [ sum of all Forms 2555, Line 45 'TotalIncomeExclusionAmt' ] multiplied by negative 1 (i.e., multiply by minus 1)

[hadijio]

I am getting the same error. I have checked and double checked the supposed math and it is all clear. I am not sure how to solve this as well. 

[hadijio]

I resubmitted again now and it was accepted , go figure 

good luck !!!! 

[mid-16]

i got this error too after submitting Friday morning with form 2555. Resubmitting now, let's see if it has been resolved.

[LouisD]

Third time lucky! I e-filed once again (third time) and it worked. Problem fixed, i guess.

[mesquitebean]

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mid-16 wrote:

i got this error too after submitting Friday morning with form 2555. Resubmitting now, let's see if it has been resolved.

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mid-16:

Please report back if it's been resolved for you or not after you resubmitted.   A Moderator told me today that Support worked on this issue over the last weekend.   If it's not fully resolved, please phone Customer Support. 

Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

FAQ: What is the TurboTax phone number?

https://ttlc.intuit.com/questions/1899263

[mesquitebean]

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@LouisD wrote:

Third time lucky! I e-filed once again (third time) and it worked. Problem fixed, i guess.

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Great!   A Moderator reported today that it was supposed to have been fixed this last weekend.

[mid-16]

Yes, thank you - I refiled and it was accepted roughly an hour later.

[patnya]

I am getting the same error. I filed 4 times but no luck yet. Who can help?

Akshay

[Critter-3]

Try clearing your cookies and/or use a different browser. 

[patnya]

ok I tried clearing cookies and submitting from a different browser. let's see.