Federal refund

[Jermaine 94]

I got accepted by Turbo tax doing my taxes online on February 12th. I looked on irs online to check the status and 1 month later there is still no status. What should I do or who to talk to. TurboTax neither has the irs contacted me about a problem I had on my end or nothing. I’m lost...

[xmasbaby0 · Accepted solution]

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS.   Many refunds are taking longer during the pandemic.  The IRS is backlogged —-they are still trying to process millions of 2019 returns; they received millions of e-filed on the day they opened for 2020 returns, and now they are burdened with sending out another round of stimulus checks.   

Some delays are resulting from incorrect amounts that folks entered for stimulus checks they received.   Many people have been confused by the recovery rebate credit and completed it incorrectly.  The IRS may delay your refund while they cross-check to see what you received.

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

[rosalindmayberry]

Federal refund status 

[rosalindmayberry]

Federal refund status have heard anything and it’s been 5 weeks 

[ecismosk]

if i can have not recieved my federal tax return is it possible i wont get it all? how do i find out if iget it or if its taken?

[kelleycail]

I never got my federal refund, I also need a recovery rebate, I never got my first or second stimulus 

[LinaJ2020]

Are you eligible for any of the stimulus checks?  I am attaching a link which includes a comparison chart for your reference:  Stimulus eligibility

If you did not receive the first and second stimulus, you can claim a recovery rebate credit on your 2020 return.  Here are the steps:

In the TurboTax Online program,  

• After sign in to your account, select Pick up where you left off
• At the right upper corner, under Search, type in "stimulus" and Enter
• Select Jump to stimulus
• Follow prompts to answer the questions and enter the amounts.

As far as the 3rd stimulus payment, the IRS has been distributing the payments in phases.  The fifth round of Economic Impact Payments was sent April 9, 2021. The IRS started sending the first batch of payments with an official payment date of March 17. If you haven’t received one yet, it doesn’t mean you won’t. They will send the third stimulus check each week to eligible individuals as they continue to process tax returns. Payments are sent by direct deposit or mail as a check or debit card. For more info, see here: Update Economic Impact Payment

As far as refund, which year were you asking about?

[Micah232]

I filed March 7th it’s may 3rd and my taxes still not here, I’m the only one having this problem with turbo tax. I will never file with you guys again.

[CatinaT1]

According to this IRS update as of April 30th:    

The IRS is now opening mail within normal timeframes. The IRS has also made significant progress in processing prior year returns. As of April 23, 2021, we had 1.3 million individual tax returns received prior to 2021 in the processing pipeline. Including current year returns, as of April 23, 2021, we had 16.9 million unprocessed individual returns in the pipeline. Unprocessed returns include those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.  

How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We are processing returns received over the summer and fall in 2020 due to the extended July 15, 2020 tax filing due date. While the majority of 2019 refund returns have been processed, in some cases, we are processing tax returns that were mailed with a payment even though payment associated with these returns have been processed by the IRS. However, we are rerouting tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened in the order received. As the return is processed, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues depends on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.  

What you should do: If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s my refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. We’re working hard to get through the backlog. Please don’t file a second tax return or contact the IRS about the status of your return.