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Level 1
January 30, 2020
Question

E file payment

  • January 30, 2020
  • 3 replies
  • 0 views

I paid to have my state return e filed but I have to file by mail will I be getting a refund?

    3 replies

    Level 15
    January 30, 2020

    @Robadub1  

    Are you using Online TurboTax (web version) or the desktop product (CD/download)?

     

    Online TurboTax has no efile fees--just a preparation fee, whether efiled or mailed.   

    If you're using desktop software, however, and are referring to a 19.99 or 24.99 state efile fee,  here's how to reach Customer Support:

     

    Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

    https://support.turbotax.intuit.com/contact

    Level 2
    March 16, 2020

    yes ok I will use my card

    Level 2
    February 14, 2020

    Can I pay my state e-file fee of 19.99 from my tax state tax refund>

    Level 2
    March 16, 2020

    yes

    Level 2
    March 16, 2020

    Can I use PayPal to cover cost or my charge card

    Level 12
    March 16, 2020

    We accept credit, debit, and prepaid cards with a Visa, MasterCard, American Express, or Discover logo. For more information please click the link below.

     

    What forms of payment does TurboTax Online accept? - Community

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Level 2
    March 17, 2020

    Can i use my charge card visa