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Efiling is always best however mailing in the return is always an option ... in the FILE tab choose to mail in the return then the proper forms and filing instructions will be in the PDF of the return. FYI ... mailed in returns are taking 4 months or more to process so patience will be needed.
What do you mean by...cap? When did you file 2018? If you filed 2018 after like August then try entering zero for 2018 AGI. It might go through. If not you can print and mail it.
How to mail a return from the Online version
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return. Don’t forget state.
Important! Mail Federal and State in separate envelopes and mail each year in separate envelopes.
@ VolvoGirl wrote:What do you mean by...cap?
I presume user meant previous CPA instead of previous "cap." 😊
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