Does anyone else's say that their refund is still being processed? I filed February 1st. I've already gotten my state but still waiting on my federal. I do have a kid on my taxes

[DonnaLO]

Processing simply means that the IRS is working on your return, it is the stage after accepted and before being approved.   Here is more information on what's happening with your return

https://ttlc.intuit.com/replies/4689484

Most Federal REFUNDS are issued within 21 business days of the return being accepted by the IRS (this is not based on when you filed).  

 Please keep in mind that once you e-file or mail your return only the IRS has any control over it. 

 The IRS will notify TurboTax when your return is accepted, there are no more updates given for the next 2 stages of Processing and Approval. 

 You have to go to Where's my Refund to get any further information.

Here is help for tracking your Federal Refund:

Where's my Refund

Here's help for tracking a state refund if you are getting one:

https://ttlc.intuit.com/replies/3300211

 If you qualified for the Earned income credit or Additional Child Tax Credit here is more information about the PATH Act delay, but keep in mind that the IRS site for Where's my refund, https://www.irs.gov/refunds  is the final authority.

https://ttlc.intuit.com/replies/5556415

While most refunds are issued within 21 days, sometimes there can be delays. 

Please see the following information about contacting the IRS if it has been more than 21 days:

https://ttlc.intuit.com/replies/3302084

[Danaga13]

still waiting for my return since February ,and nobody answer the phone I need to know where is it

[DoninGA]

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@Danaga13 wrote:

still waiting for my return since February ,and nobody answer the phone I need to know where is it

---

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

[Danaga13]

why Turbo tax don't answer the phone I need some explanation this never happen to me before

[Critter-3]

Only the IRS controls when and if a tax refund is Approved and Sent.

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then a date for Sending will be available on the IRS website.

See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".   

Then press 3 "for all other questions."

Then press 2 "for all other questions."  

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

- After it asks twice, you will get another menu.

Then press 2 for personal or individual tax questions.

Then press 4 for all other inquiries.

It should then transfer you to an agent.

Or you can contact your local IRS office.  See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment

Or you may want to contact a Taxpayer Advocate in your area.  See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate