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Can't open tax return, get message: has the wrong tax year or some other issue that prevents us from opening it. Please make sure you have the right file and try again.

Were you trying to open your 2019 file or Transfer it into 2020? Because you can't "open" a 2019 return in the 2020 program.  You can only open a file in the same year program.

Can't open tax return, get message: has the wrong tax year or some other issue that prevents us from opening it. Please make sure you have the right file and try again.

This worked. Ty

clynesn
Returning Member

Can't open tax return, get message: has the wrong tax year or some other issue that prevents us from opening it. Please make sure you have the right file and try again.

just find file in finder "icloud" and click on file and it will open

 

no need for anything else

Can't open tax return, get message: has the wrong tax year or some other issue that prevents us from opening it. Please make sure you have the right file and try again.

If you can open the software (without using the .tax file), and you ran federal updates, Turbotax might be looking for the State download in order to process your previously entered state data. Either Download or Update the state by navigating to the State section of Turbotax. (And YES the error message you were given is misleading or at least incomplete, because you have the correct year.)

MichelleLO
Intuit Alumni

Can't open tax return, get message: has the wrong tax year or some other issue that prevents us from opening it. Please make sure you have the right file and try again.

You are posting on an older thread.  Do you have a specific question you need assistance with?

@Bretonvia

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lrover
New Member

Can't open tax return, get message: has the wrong tax year or some other issue that prevents us from opening it. Please make sure you have the right file and try again.

When I try and open a return for tax year 2022 that I have started I get an error message that "the file has the wrong tax year or some other issue that prevents us from opening it. Please make sure you have the right file and try again."

What do I need to do to fix this reoccurring issue?

DaraLO
Intuit Alumni

Can't open tax return, get message: has the wrong tax year or some other issue that prevents us from opening it. Please make sure you have the right file and try again.

Are you using an Apple Mac computer?  If so, it's possible you are experiencing the same issue as the users who've posted previously on this thread.  Refer to this post for assistance with resolving the issue.  If that resolution does not work for you, please contact us via phone so we can better assist you.  To speak with a TurboTax Expert, refer to the instructions in the following Help Article:  How do I contact TurboTax?

 

@lrover 

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