turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

Can I track if my turbo tax netspend card has been delivered to my address?

Am I getting a turbo tax card

HeatherPLO
Intuit Alumni

Can I track if my turbo tax netspend card has been delivered to my address?

To double check your refund method (note, you can't change it but you can view it) please follow the steps here:

 

https://ttlc.intuit.com/community/refunds/help/how-do-i-change-my-refund-method/00/26458

 

If it is a Turbo Tax Prepaid Card, you will need to reach out to the number below for the TurboTax Prepaid Card Customer Service: 

 

(888) 285-4169

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Topher4774
Returning Member

Can I track if my turbo tax netspend card has been delivered to my address?

I order a Turbo debit card for my taxes and it was the wrong apt number and it never came. I've ordered a second one and I've tried to correct my address and check to see if it's coming here. Calling that number has not helped. 

KatrinaLO
Intuit Alumni

Can I track if my turbo tax netspend card has been delivered to my address?

Please contact Turbo Tax Prepaid Card Customer Service at: (888) 285-4169. Try these steps to reach someone faster for assistance:

1- Ignore the prompt asking for your card number.

2- Choose #1 for lost, stolen, or cards never received.

3- Choose #2 for cards never received.

4- Enter your social security number when prompted and continue following the instructions.

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Monsterup
New Member

Can I track if my turbo tax netspend card has been delivered to my address?

I want to know if they have my right address to send my card.

TiffanyL
Intuit Alumni

Can I track if my turbo tax netspend card has been delivered to my address?

If you need to check the address Turbo Visa Debit Card has for you, you can visit TurboDebitCard.com. You can also use the link provided below for more information on receiving your card:

 

When will I receive my Turbo Visa Debit Card

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies