To double check your refund method (note, you can't change it but you can view it) please follow the steps here:
https://ttlc.intuit.com/community/refunds/help/how-do-i-change-my-refund-method/00/26458
If it is a Turbo Tax Prepaid Card, you will need to reach out to the number below for the TurboTax Prepaid Card Customer Service:
(888) 285-4169
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