Amend to change answer to digital asset question

Forum|Forum|2 years ago
March 11, 2024
2 replies
1 view

Hi all,

Accidentally answered incorrectly on the yes/no digital asset question. I began the amendment process in the turbotax portal but this question was nowhere to be found.

I spoke with a representative over the phone who told me to go through every single income/deduction/etc. module to try to find it. I still could not locate it.

How on earth can I make this very simple update?

Thanks in advance.

TurboTax Premier Online

Cynthiad66

Level 14

After you finish entering details of income click on continue.

Did either of you receive a distribution for a natural disaster from 2019-2022? say yes or no Continue
In the next screen it will ask you
Did you acquire, sell, or exchange any virtual currency in 2023?
Change your answer to yes Continue

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vtax24Author

Level 2

I did that but was not prompted for the question, even after I continued through the advertisements to upgrade my turbotax membership.

Maybe that would have worked before I actually filed my return. I'm trying to do this through the amendment portal.

Cynthiad66

Level 14

If you had sales of digital assets you can amend to include those transactions on your tax return.

There are three ways to enter your crypto in TurboTax:

Import your info directly from your crypto source (this is what we recommend, though it's not available for TurboTax CD/Download)
Upload a CSV file of your crypto transactions
Enter your transactions manually

How to enter your crypto manually in TurboTax Online

How to enter your crypto manually in TurboTax Desktop

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BrittanyS

Level 12

Can you clarify which software you are using? Online or Desktop?

@jperasso

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jperasso

Level 2

I am using online.

jperasso

Level 2

We'd love to help you complete your tax return, @jperasso. Can you please clarify your question? This thread has gotten messy.

My problem is that when I initially went through the tax preparation process (online turbo tax) I was asked if I had/sold digital currency in 2024. I answered no. I then learned my wife did have/sell some (very small amount, for $8 gain). I uploaded the .csv file from coinbase. That all went well but I was not asked the question about whether I owned bitcoin again. When I went to review my 1040 on filing, it still showed me answering "no" to the question of if I had bitcoin.

Now I cannot change that answer. I have tried every combination of options and menu's. And I spent 45 minutes on with turbotax support, where I shared my screen, and, even after they got additional help, they could not find a way to do it. We went around and around in circles clicking here and there. They suggest deleting the coinbase entry and say that it will ask again when I add again, but it does not.

It seems from this post that this problem has been ongoing at least since 2024 in both online and other versions. Please help. I have already paid and spent many hours entering everything and dealing with this.