Am I understanding this correctly we may not be getting our stimulus checks deposited to our turbo tax prepaid card? If we filed with our bank account last year would it then go there or would we have

[ColeenD3]

Here's how it works:

If you filed a 2018 and/or 2019 return with the IRS, and at least one of those returns had a refund which was direct-deposited, the IRS will deposit your stimulus payment into that account (if it's closed, you'll get a check instead.)

If you filed a 2018 and/or 2019 return and neither one had a refund coming, the IRS will mail you a stimulus check. The same holds true if these returns had a refund which was sent as a check.

In other words, if you requested a direct-deposited refund on at least one return in the past two years – 2018 or 2019 – your stimulus will be direct-deposited into that account (assuming it's still valid), and if not, you'll get a check. This cannot be changed.

[Howell333]

So does that mean that our turbo cards and accounts aren't valid accounts for the IRS to use to deposit the stimulus check?

[Howell333]

Or should I call the BBB

[DoninGA]

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@Howell333 wrote:

So does that mean that our turbo cards and accounts aren't valid accounts for the IRS to use to deposit the stimulus check?

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No, it means just the opposite.  You will receive your stimulus payment by direct deposit onto the account you requested on either your 2018 or 2019 tax return.  Since you requested the deposit to be entered on the Turbo Visa card, that is where the stimulus will be deposited.

https://www.irs.gov/coronavirus/economic-impact-payments

To help everyone check on the status of their payments, the IRS is building a second new tool expected to be available for use by April 17. Get My Payment will provide people with the status of their payment, including the date their payment is scheduled to be deposited into their bank account or mailed to them.

An additional feature on Get My Payment will allow eligible people a chance to provide their bank account information so they can receive their payment more quickly rather than waiting for a paper check. This feature will be unavailable if the Economic Impact Payment has already been scheduled for delivery.

[KatrinaB48]

The IRS is sending stimulus payments to eligible taxpayers who filed a tax return in either 2019 or 2018 and chose direct deposit and is depositing some stimulus payments onto prepaid debit cards for filers that chose to receive their refund through that method. For the majority of prepaid debit cardholders, there is nothing more to do as the stimulus payment will be deposited to their account. If your customer no longer has access to their debit card, we encourage them to visit https://turbodebitcard.intuit.com

You can also view this IRS link and use the Get Your Payment application, available mid-April, to check the status of your stimulus payment as mentioned above.