turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Ask the Experts All About the Refund! >> Event happening NOW!!!!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

2020 E-file needs AGI

Sent taxes thru the mail for 2019 and sent a payment of ~$2300 because we owed.  This year (2020) we're getting a refund and opted to e-file. I verified the AGI with what I filed for 2019 and it was rejected. After getting a transcript from the IRS, it shows they haven't processed the 2019 return and therefore I cant e-file because they don't have a correct AGI.  They cashed my check and have a record of receiving the money owed for 2019.

 

Has anyone else experienced this? It's been 11 months. 

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Best answer

Accepted Solutions
ee-ea
Level 15

2020 E-file needs AGI

The IRS is still working on 2019 returns!   Use AGI of 0 (zero).

View solution in original post

2020 E-file needs AGI

Try entering 0 for the AGI since you mailed 2019.   The IRS didn't process mailed returns in time.

View solution in original post

7 Replies
ee-ea
Level 15

2020 E-file needs AGI

The IRS is still working on 2019 returns!   Use AGI of 0 (zero).

2020 E-file needs AGI

Thank you for this explanation, this worked for me. 

thelmad71
New Member

2020 E-file needs AGI

i have copy of my 2019 return and the AGI is correct that i inputed on return, but it is still be rejected, what can i do

2020 E-file needs AGI


@thelmad71 wrote:

i have copy of my 2019 return and the AGI is correct that i inputed on return, but it is still be rejected, what can i do


Since the IRS rejected the 2019 AGI it is possible the IRS does not have the correct AGI for you in their database.

Enter a 0 (zero) for the 2019 AGI and e-file the 2020 tax return again.

roarksal1
Returning Member

2020 E-file needs AGI

Filed 2019 taxes by mail and was processed by IRS

Where do I get AGI for e-file this year.

2020 E-file needs AGI

Try entering 0 for the AGI since you mailed 2019.   The IRS didn't process mailed returns in time.

2020 E-file needs AGI


@roarksal1 wrote:

Filed 2019 taxes by mail and was processed by IRS

Where do I get AGI for e-file this year.


The 2019 AGI is on the 2019 federal tax return, Form 1040 Line 8b.

E-filing a tax return after October 15, 2021 may be closed.  If the e-filed return is rejected you will have to print and mail the 2020 tax return and the 2019 AGI is not needed on a mailed return.

 

See this TurboTax support FAQ for how to print and mail a tax return using the online editions - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies