Program Inconsistencies

tysvol · ‎April 14, 2022

The information reported by turbotax on 1040SR line 3b and the corresponding dividend amounts and payors on Sch. B are incorrect. When I go to the program to file an amended return, the dividend numbers in the section of the program are correct, they do not support the incorrect numbers on the filed return. So there is nothing in the program to amend. How can I efile an amended return?

It appears turbotax doesn't clean up at the form level when entries are removed from the "step by step" interface. THIS IS A BUG! Intuit continues to disappoint.

MichelleLO · ‎April 15, 2022

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. Support will be able to view your return to determine what could be happening with it.

What is the TurboTax phone number?

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