Product refund request

[Nathan2300]

My name is Nathan hester, I used turbo tax to file my very simple W2s for free not noticing I was on  a type of delux version which ended up costing me a little over 90 dollars.I have reached out to customer service about this mistake and would like to request a one time refund thank you.

[SharonD007]

Refer to the TurboTax article How do I request a refund for my TurboTax product? for details.

[user17724906616]

Sharon,

I have requested a refund for products here (How do I request a refund for my TurboTax product?) but how do I track the refund requests if I never received a case #?

How long does a refund of products take? Seems like a number of people are having the same issue and long delays here. 

[MarilynG1]

You can track your refund at the Refund Request page.

@user17724906616 

[Dkman6898]

I'm requesting a refund because I did my own taxes.Downloaded the system , and you charge me $178 and I only received $21 is totally Preposterous I did all the work to take all my taxes. Please credit my account a s p

[Dkman6898]

Intuit has charge me way too much for me to do my own taxes. I receive $21 from a 199I was charged a $178 that is totally taking advantage when I'm doing my own taxes all to work.

Ronald [removed] 

[email address removed] 

[MarilynG1]

Here's how to Get a Refund from TurboTax.

@Dkman6898 

[6363732741]

Need to request for taxes fees

[MarilynG1]

Here's how to Get a Refund from TurboTax.

@Dkman6898 

@6363732741 

[edoan1305]

Turns out that it requires windows 11 and my desktop is windows 10 and don't want to upgrade.  The download is now worthless and want a refund.

[randynelson504]

I also bought a turbo tax which is worth less on my computer it needs windows 11 and i dont have this i want a refund

[DoninGA]

@randynelson504 See this for how to request a refund for the TurboTax product you purchased - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...