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Phone number for a LIVE PERSON for Turbo tax prepaid card????


@Dierre39 wrote:

I want to kno why my turbotax card block?


If you have any questions or need assistance with your Turbo Visa Debit Card, visit TurboDebitCard.com or call toll-free at (888) 285-4169.

 

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot is a registered trademark of Green Dot Corporation. Intuit and Turbo are trademarks and/or service marks of Intuit Inc.

Kelsey7
New Member

Phone number for a LIVE PERSON for Turbo tax prepaid card????

I need to cancel all Green Dot cards and get a new one sent to me 

Phone number for a LIVE PERSON for Turbo tax prepaid card????


@Kelsey7 wrote:

I need to cancel all Green Dot cards and get a new one sent to me 


No one from this forum or from TurboTax can assist you with the debit card.

 

If you have any questions or need assistance with your Turbo Visa Debit Card, visit TurboDebitCard.com or call toll-free at (888) 285-4169.

 

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot is a registered trademark of Green Dot Corporation. Intuit and Turbo are trademarks and/or service marks of Intuit Inc.

Bri11
Returning Member

Phone number for a LIVE PERSON for Turbo tax prepaid card????

My card keep saying invalid when I call about the card it said you got to call the wrong number

Phone number for a LIVE PERSON for Turbo tax prepaid card????

If this is all about the second stimulus money then you can just wait and get the amount on the 2020 return you will file the end of January.  So if you don't really want those lousy cards just wait. 

 

 

Your banking information cannot be changed after your tax return has been filed and accepted.

 

Banking information does not go from TT to the IRS until you file your 2020 tax return and it is accepted. The IRS will begin to accept  and process 2020 returns at the end of January 2021.

 

You enter/change banking information in the FILE section before you file your 2020 return. Changing it on the TurboTax site does not do any good until you file your return and the IRS processes your return.   If they manage to start sending  out stimulus checks before you can change your information, we hope the IRS provides a way for you to change it with the IRS but they did not allow it for the first stimulus check … see FAQ below from the IRS. 

 

 

If your check goes to a wrong or closed account, it will be sent back to the IRS and then the IRS will mail a check to the address on your tax return.

 

 

 

The address you used on your 2019 return is what the IRS has at this time.  If you need to change it with the IRS:

 

CHANGE OF ADDRESS

https://www.irs.gov/faqs/irs-procedures/address-changes/address-changes

 

 

 AND  put in a forwarding address with the post office. 

 

 

 

From the IRS:

 

Bank Account Information

Where did the IRS get my bank information, and what if I need to change it? (updated May 15, 2020)

My bank account information has changed or was incorrect. Can I update it using the tool? (updated J...

 

No. To help protect against potential fraud, the tool does not allow people to change direct deposit information already on file with the IRS.

 

If we issue a direct deposit and the bank information is invalid or the bank account has been closed, the bank will reject the deposit. We will then mail your Payment as soon as possible to the address we have on file for you, and we will update Get My Payment to reflect the date your payment will be mailed. Typically, once the payment is mailed, it will take up to 14 days to receive the payment, standard mailing time.

 

 

 

 

This was published in the Wall Street Journal  and begins to explain the timing and how these 2nd payments are going to occur: 

 

"To avoid sending money during tax-filing season, Congress established a Jan. 15 deadline for making the stimulus payments. Eligible individuals who don’t receive a check or direct deposit by that date will have to request a $600 refund when filing 2020 tax returns. "

 

That means the IRS is going to have to change how the EIP form that ties to Line 30 works prior to opening up the submission window in late January..... and it's how they are going to ensure that there isn't any unintentional 'double dipping' (I get a stimulus payment and I fail to state that on my 2020 tax return)

 

 

The IRS has no Congressional authority to send out payments after January 15, 2021.  The law further states this 2nd stimulus (like the 1st one) is an advance of the 2020 tax return - not the 2021 tax return!

 

Once we get past January 15, 2021, the only way the IRS has to get the 2nd stimulus to taxpayers is through the 2020 tax return, which I suspect means re-tooling the EIP form that ties to Line 30. 

 

 

and sure enough this is what the tax bill states (page 1969 if anyone really cares)

 

 

‘‘(ii) DEADLINE.—
23 ‘‘(I) IN GENERAL.—Except as
24 provided in subclause (II), no refund
25 or credit shall be made or allowed
under this subsection after January
15, 2021.

 

 

Hot off the press ... straight from the horse's mouth ...

 

https://www.irs.gov/newsroom/treasury-and-irs-begin-delivering-second-round-of-economic-impact-payme...   

 

Phone number for a LIVE PERSON for Turbo tax prepaid card????

Need to be reassured a turbo card

iduhon45
New Member

Phone number for a LIVE PERSON for Turbo tax prepaid card????

I wanted to know if there is a way to transfer from the turbo prepaid card without having the physical card and not being able to log in to do the transfer. Can I call and get it done?

venusgraves
Returning Member

Phone number for a LIVE PERSON for Turbo tax prepaid card????

  • I have a lost turbo card I do not have the number to the card I tried the number to down to speak to someone or replace the car and it will not accept my birthday

Phone number for a LIVE PERSON for Turbo tax prepaid card????

I forgot my PIN. How do I reset it?

If you forget your PIN or would like to change it, you can make the change by logging in to the Turbo Card App.

 

https://turbodebitcard.intuit.com/help-faq-s

Phone number for a LIVE PERSON for Turbo tax prepaid card????

If i dont get actual help from a person i will be seeking legal attention and the attention of media.. Male no mistake i am an artist and have more then enough people behind me to blow this **bleep** up, im done with the endless loop garbage i want access to my money and this is utter crap. My stimulus is going there and i lost my card over half a year ago and honestly didn't think i would need another, all i need is a new card and what dies it say... Your birthday is invalid... Excuse me its my birthday i know my **bleep** birthday and i know i out that **bleep** in correctly. Help me or i will seek legal and media attention this is a WARNING.

Phone number for a LIVE PERSON for Turbo tax prepaid card????

Good luck on the legal action against a bank with whom you have a contract that has a mediation clause.  

 

Once again you are venting to a public internet forum who can only pass along basic information ... you must contact the bank directly to fix the issue ...   https://turbodebitcard.intuit.com/help-faq-s

 

For help with your pre-paid Visa card:

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

              

https://www.turboprepaidcard.intuit.com/

                           

 

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.

 

 

 

Phone number for a LIVE PERSON for Turbo tax prepaid card????

The problem is the bank wont help you get into your account that number is an endless loop go **bleep** yourself telling me to call that **bleep**in number again. Dont comment unless yoir going to help and excuse me there is no contract i have every right to sue them for keeping me from my money.

Phone number for a LIVE PERSON for Turbo tax prepaid card????

And yet you persist in screaming at the wind.   Happy New Year. 

Phone number for a LIVE PERSON for Turbo tax prepaid card????

I can't get a hold of no one to find out why my turbo card isn't working they said call the number on the back when you call it say you got the wrong number wtf is that

Phone number for a LIVE PERSON for Turbo tax prepaid card????

I'm contacting better business bureau

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