Cant download/print state refund

[zombieslayteam]

my hompage says both my state and federal tax returns are ready to be downloaded and sent in however when I download and print I only get the federal return fourms

[MariaC]

What state is it for?

[zombieslayteam]

Oregon

[baileygirls]

north carolina

[Katana100]

Colorado

[Katana100]

Colorado

[TerukoL]

We do apologize for the issue that you continue to experience. Please click What is the TurboTax phone number and choose the version of TurboTax that you are using to connect with the correct agent. Let the agent know that you are having problems with a known issue and that you need for them to first push the federal download and then the state download.