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Did you uninstall the programs or have a computer crash, or switched to a new computer?
If you are an Advantage member (annual subscription), even if you ordered CDs, you should have download files in your account already at this link:
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
If you are not an Advantage member and lost your CD's, you can phone TurboTax Support during business hours and ask for download files.
Did you uninstall the programs or have a computer crash, or switched to a new computer?
If you are an Advantage member (annual subscription), even if you ordered CDs, you should have download files in your account already at this link:
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
If you are not an Advantage member and lost your CD's, you can phone TurboTax Support during business hours and ask for download files.
Did you have the license keys to activate the downloads once you got them? Or did you have to buy a new license? Curious as I'm facing a similar situation. Thanks!
@ basegad wrote:Did you have the license keys to activate the downloads once you got them? Or did you have to buy a new license? Curious as I'm facing a similar situation. Thank
This year's 2019 desktop software is the first year that a license code has been required for USA TurboTax software.
This is an old thread that is at least a year old, possibly longer, that transferred into this new community forum last June from the old AnswerXChange. Unfortunately, all the old threads were given a new date as of the transfer in June instead of keeping their original dates.
I ended up buying a used CD from eBay since Intuit could not recognize the fact that I had registered my original purchase with them when I used it to file my original return. Complete BS given their business is collecting and selling data about us.
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