What happens after you filled out the form using the link I provided? After providing your contact info on the next screen, it should either provide a phone number or allow you to schedule a callback. Here are the steps:
Select that you are using "CD/download for Windows" (unless you need it for MAC), and also select the Edition.
Then on the issue line write "lost CD and need download" (without quotes).
On the next page, if it offers any suggested articles, just skip those and scroll down and enter your name, phone, and email address. There is also a box there for you to enter more details, if you need it. Then click the blue "Get Phone Number" button.
