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db541
Returning Member

No status or refund for 2020 after paper filing in April. Time to file duplicate return?

Paper filed 2020 taxes around April 22.  Still no status on filing on "Where's My Refund".   Received state refund months ago.  Nobody answers phone.  When is it time to file a duplicate return?

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6 Replies

No status or refund for 2020 after paper filing in April. Time to file duplicate return?

MAILED RETURNS

 

 

Per the IRS:

 

 

COVID-19 Mail Processing Delays

It’s taking us longer to process mailed documents including:

  • Paper tax returns, and
  • All tax return related correspondence.

We are processing all mail in the order we received it.

Do not file a second tax return or call the IRS.

 

 

 

 

 It can take 3-4 weeks  (or longer since the IRS is backlogged) for anything to show up on the IRS site when you mail a tax return.  Expect at least 6-8 weeks for complete processing of a mailed return and probably longer.

 

If  you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. 

 

TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed  (or e-filed) returns.

 

When the IRS opens its mail and begins to process mailed returns you can check the status on the IRS site. https://www.irs.gov/refunds

 

State returns have to be mailed to the state.

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

No status or refund for 2020 after paper filing in April. Time to file duplicate return?

Due to a shortage of humans to process paper returns expect mailed in returns to take much longer than the normal time frame and do NOT mail in another as that can slow down everything much longer still. 

db541
Returning Member

No status or refund for 2020 after paper filing in April. Time to file duplicate return?

I get all this.  But I'm owed a significant refund.  When is it time to take some action like mailing a duplicate return in view of not being able to get ahold of anyone at IRS?  I'm now about 15 weeks from having mailed my return.

No status or refund for 2020 after paper filing in April. Time to file duplicate return?


@db541 wrote:

I get all this.  But I'm owed a significant refund.  When is it time to take some action like mailing a duplicate return in view of not being able to get ahold of anyone at IRS?  I'm now about 15 weeks from having mailed my return.


As stated on this IRS website - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

Under What you should do:

Please don’t file a second tax return or contact the IRS about the status of your return.

db541
Returning Member

No status or refund for 2020 after paper filing in April. Time to file duplicate return?

Per the website you sourced, updated July 30: "it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take 90 to 120 days. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation."  I don't have any of the issues the IRS lists. It's now well over 120 days.  I'm a patient guy, but at what point should my patience run out? I could use my refund.

No status or refund for 2020 after paper filing in April. Time to file duplicate return?

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".   

Then press 3 "for all other questions."

Then press 2 "for all other questions."  

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

- After it asks twice, you will get another menu.

Then press 2 and then 4 …       

It should then transfer you to an agent.

                                                     

Or you can contact your local IRS office.  See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment

                                   

Or you may want to contact a Taxpayer Advocate in your area.  See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

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