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got email to update auto payment credit card having problems finding info as to how
I recently received a new credit card
Are you on the Advantage Auto Renew plan? How to update my Advantage account information
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-update-or-confirm-the-info-in-my-...
Due to having to cancel old credit card number(fraud), I have a new credit card number. How do I update my number in the Turbotax (Intuit) system before I order for 2021?
Jim
@Jim3J wrote:
Due to having to cancel old credit card number(fraud), I have a new credit card number. How do I update my number in the Turbotax (Intuit) system before I order for 2021?
Jim
Go to this TurboTax website to update your billing information after signing onto your TurboTax account - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts&cgcview=billing
need to report a new credit card
The link to update your billing information (report a new credit card) is posted in the message immediately above your post.
I recieved notice that my credit card was invalid. I'm trying to add my new card but when I go to the payment section I hit a dead end. I'm using MAC with a chrome browser
@craighummel1334I recieved notice that my credit card was invalid. I'm trying to add my new card but when I go to the payment section I hit a dead end. I'm using MAC with a chrome browser
You can log out, close the browser, then try private browsing (incognito mode) to see if that makes any difference, but my confidence level is not very high.
Received notice how? Did you get an email from Intuit, or were you trying to enter one and got a popup message? Are you an Advantage customer (annual membership)? If so, see this:
"I hit a dead end."
I'm not sure what the dead end is. Are you saying when you enter the new card, you get a message that it is invalid?
Unless you get a suggestion in this user community forum, you may need to phone TurboTax Support for realtime assistance. At the time I'm writing this, they are open another 90 minutes today.
Hours are currently 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.
You can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact
I received a new credit card
I NEED TO INPUT MY NEW CREDIT CARD NUMBER.
@spurindy wrote:
I NEED TO INPUT MY NEW CREDIT CARD NUMBER.
Go to this TurboTax website to update your credit card for your TurboTax account - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts&cgcview=billing
If you have a TurboTax Advantage subscription see this TurboTax support FAQ for updating the Advantage account - https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-update-or-confirm-the-info-in-my-...
I received notice from you that my credit card on file with you is about to expire. My records reflect it does not exire for almost 4 years. How do I address this issue?
Not sure. I just know it is not ready to expire.
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