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eecatss
New Member

My deposit date was 02/19 and the website doesn't say sent! HELP! what does that mean??

So I have not received my refund, and the website still says approved with no tax topic notices; Why is this

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12 Replies
CarolynLO
New Member

My deposit date was 02/19 and the website doesn't say sent! HELP! what does that mean??

If you have not received your refund from the IRS, you can find out where your refund is by going to Where's My Refund:

https://www.irs.gov/refunds

You can also download the mobile site IRS2Go App:

https://www.irs.gov/newsroom/irs2goapp

If it has been over 21 days since you have filed electronically, and six weeks since you mailed your return, you can contact the IRS at 800-829-1040 directly. 

https://sa.www4.irs.gov/irfof/lang/en/irfofonlinehelp.jsp

eecatss
New Member

My deposit date was 02/19 and the website doesn't say sent! HELP! what does that mean??

That is the site i went to that only says approved and not sent; DD was 02/19; Question is, what could be the possible causes of this
CarolynLO
New Member

My deposit date was 02/19 and the website doesn't say sent! HELP! what does that mean??

Only the IRS can tell you why there will be a longer wait or a delay. If it is over 3 weeks and you have no idea why your refund is not yet in your account, you should call the IRS at 800-829-1040.
Horizon11
Returning Member

My deposit date was 02/19 and the website doesn't say sent! HELP! what does that mean??

Did you end up receiving your refund? And how long did it take

My deposit date was 02/19 and the website doesn't say sent! HELP! what does that mean??


@Horizon11 wrote:

Did you end up receiving your refund? And how long did it take


Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Horizon11
Returning Member

My deposit date was 02/19 and the website doesn't say sent! HELP! what does that mean??

My refund was already approved my ddd is today and still nothing

My deposit date was 02/19 and the website doesn't say sent! HELP! what does that mean??

Did you receive it yet? Mine says today and was not sent either 

TerukoL
Intuit Alumni

My deposit date was 02/19 and the website doesn't say sent! HELP! what does that mean??

It can take up to 5 business days for your bank to deposit your tax refund into your account. If the status in Where’s My Refund? shows “Refund Sent”, the IRS has sent your tax refund to your bank for direct deposit. If you don't receive it in after 5 business days, then you should contact your bank. 

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My deposit date was 02/19 and the website doesn't say sent! HELP! what does that mean??

Same here

AshleyLO
Intuit Alumni

My deposit date was 02/19 and the website doesn't say sent! HELP! what does that mean??

@Snazzy72 If it has been more than 21 days since your return was accepted, please reach out to the IRS for more information about your refund. Here's how you can reach someone: https://ttlc.intuit.com/community/refund-status/help/what-if-my-irs-refund-is-taking-longer-than-21-...

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Marthaaa3
New Member

My deposit date was 02/19 and the website doesn't say sent! HELP! what does that mean??

Did you end up receiving it? I had a DDD yesterday and I never got it. Today it says it was sent

Marthaaa3
New Member

My deposit date was 02/19 and the website doesn't say sent! HELP! what does that mean??

Does it say to say sent first on the website then you’ll receive it?

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