My account has a lock

[keithaspicer]

• I have a lock on my account until Dec. 12th for my  20171040 X. I file my 2018 on October 14 the and it's processed already I questioned will it be taken or given to me since I verified my identity and filing status?

[DoninGA]

Only the IRS can answer those type of questions.

And the IRS will not respond to any questions concerning the amended return until it has been at least 16 weeks after the return was sent to the IRIS.

See this IRS website for amended tax return FAQ's - https://www.irs.gov/filing/amended-return-frequently-asked-questions

[Critter]

If your original 2017 return had a balance due expect the 2018 refund to be taken to satisfy the return even with a freeze on the account.   If they do take the money  then you will simply report it on the amended return to get a refund of any excess paid in when you file the 1040X.  

[Rosemarie1984]

please unlock my account so I can use my new password

[ChondelLO]

Please click the link below for steps to sign in to your Turbotax account when it's been temporarily locked.

https://ttlc.intuit.com/community/account-recovery/help/sign-in-is-temporarily-locked/00/27003

[reddmoore123]

I'm trying to unlock my account so I can do my taxes. 

[AkinaLO]

Please follow the instructions below to recover your account. 

Forgot your TurboTax Online User ID or password? - Community