How can I request to have a new turbo tax refund card sent?

[chelrhea]

Sorry shouldn't have said option 1.  You first have to set up the online account at turboprepaidcard.com and get the last 4 numbers of your card.   They you call and after the announcements it asks you to enter the last 4 digits of your card.  enter them and you will get to a human.  and plan to be on hold for awhile.  A lot of people are looking for their cards

[chelrhea]

Sorry shouldn't have said option 1.  You first have to set up the online account at turboprepaidcard.com and get the last 4 numbers of your card.   They you call and after the announcements it asks you to enter the last 4 digits of your card.  enter them and you will get to a human.  and plan to be on hold for awhile.  A lot of people are looking for their cards

[Janora25]

How long did it take your card with fed ex? & did they give u a confirmation number to track it? @chelrhea

[chelrhea]

They ship it 3 day.  And I actually got mine in 2 days (don;t count weekends)  Yes you can get the tracking number

[Janora25]

How do u get the tracking number

[Janora25]

@chelrhea

[Janora25]

I see where they took 5 dollars out my account is that for the replacement card? @chelrhea

[Janora25]

Meant 15

[Janora25]

How do you get tracking number? @chelrhea

[chelrhea]

no it isn't you are charged 5 a month just for their service.  when you get your card withdraw all your money and cancel it.   and all you have to do is ask for the tracking number

[Janora25]

Thank you so much u seemed to help me more than the own company smh@chelrhea

[chelrhea]

It was my pleasure.  I remember how frustrated and angry I felt when I was trying to figure it all out.  Glad I could help

[Janora25]

Last question, What time does fed X normally come?  In morning or night? @chelrhea

[chelrhea]

depends on where you live.  anywhere from 8 am till 8 pm.  but the usual is around late morning early afternoon

[Janora25]

Okay thank you@chelrhea