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I was told my refund of $3321 was E-Filed into my bank back in March 22nd but to date my bank has not received it. I need to check with you as to the Routing number my refund was sent to and we can get this matter settled. I have my routing number that ends in 0614 if that will help.
Does the IRS say the refund was issued in March? Did you choose to have your TurboTax fees deducted from your federal refund?
Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service
https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410
Here is how you can see your deposit information:
Your direct deposit information will be at the bottom of your Form 1040.
To view your 1040 after filing, Sign into TurboTax > Taxes > Tax Timeline > Some other things you can do > Download/print (.pdf).
Please see the following FAQ article below if you entered in the wrong bank account information.
Yes some fees were deducted from my refund of $3508 and I was told my money sent to my bank was $3321. The bank says this amount was never received. I have checked with the bank each week since if it might have been sent later, but to no avail.....
Did you choose to have your TurboTax fees deducted from your federal refund?
Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service
Maybe you didn't get my reply so I will say it again, my $3508 refund was fee deducted and $3321 is the amount sent... and my bank says that amount has never been received.
I have replied a couple of times, did you get either one of them???
If the IRS released the refund and it went to the processing bank to have the TT fees withheld but you have not seen the balance of the refund sent to your bank account then you need to talk to the Processing Bank to see where the refund is.
It has been weeks, and i don't see refund. I d like to verify which bank refund was sent to
@ cjeanb2 wrote:It has been weeks, and i don't see refund. I d like to verify which bank refund was sent to
It has been weeks since what? Are you wanting to say that the following IRS "Where's My Refund" tool says your refund was sent weeks ago, and you never received it?
If the IRS WMR tool at that link says your refund has been sent electronically, then where the funds go first depends on what you chose for your refund option. Look at your return PDF and view a page called Electronic Filing Instructions and that should show you what your refund choice was.
Here are some possibilities:
NOTE: It's also possible to have more than one of those situations if fees were paid out of the Federal refund (option 2). For example, a filer might have chosen situations 2 and 3, or 2 and 4.
IRS say we refund sent 1st of Feb 2023. Say if I have not received my refund by the 6th to enquire. Noone can tell me anything. Called IRS, called Turbotax and called my bank. Noone knows
@Predikers Better check and see if you entered a wrong bank account number or wrong routing number.
If you entered incorrect banking information the refund will go back to the IRS and then they will mail a check to the address on your tax return.
I got my state tax. Not the federal. But irs say refund sent long ago. They confirmed my account as well. I did have this option where I pay the $29 for Turbotax. But believe it, not one of the thee, bank, turbotax or irs can help
It's say they have sent it to my bank and I've called cash app and they show nothing.it went to my bank February 23
No I have not fees through the cash app.they show nothing pending
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